Skyris
Second Officer
Flight distance : 333799 ft
Australia
Offline
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DJI Mindy Posted at 2018-10-15 02:34
Hi Skyris, sorry for the troubles with the camera, I agree with Montfrooij, there would be noise more or less when we shoot at night since there is no enough light, may I verify if the issue persists when shooting with more light? Could you please upload several original pictures to Dropbox or Google Drive and post the link here for further support?
May I have the case number that you sent in the drone so that we can keep an eye on it? Thank you.
I agree you should see some noise in the dark, I was still shooting this at a locked 100iso so noise shouldn't be that bad, I understand if this was automatic and the drone picked an iso of 800-1600 i would expect this. Have a look at the second picture that is early morning with sun up, there is noise everywhere, I will make a folder with some images to share on google drive and post a link in this thread.. most of my requested shots from clients are dusk and early morning, I use the inspire 2 with x7 most of the time but need to use the mavic in places that are hard to launch a large drone, unfortunately I cant send images like this to clients..
my case number is CAS-2331484-B0V4M3 this is for images with blurry right side, hoping I get a replacement camera and this fixes some of the noise issues. |
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