Please select Into the mobile phone version | Continue to access the computer ver.
Uploading pictures or videos in the forum
192 3 2018-10-19
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans784e391d
lvl.1
Flight distance : 193796 ft
United States
Offline

Hey everyone,

it seems like I can’t upload pictures or videos to post them as a proof in the forum.
I’m using the DJI Go App and an iPhone 6, what do I wrong?
2018-10-19
Use props
DJI Natalia
Super Moderator

Offline

Hi, we're sorry for any inconvenience that this may have caused. May I know if you are receiving an error message when you try to upload a picture or video using your phone? If yes, you may send us a screenshot or video by logging in the forum via PC. So that we can check if there's a problem with the app using your iPhone. May I also know what's the iOS version you have to your iPhone 6? Please keep us posted for further help. Thanks for your understanding.
2018-10-19
Use props
fans784e391d
lvl.1
Flight distance : 193796 ft
Offline

I should do a screenshot of the issue that I can’t upload a screenshot?
How am I supposed to provide it?
2018-10-19
Use props
DJI Susan
Administrator

Offline

fans784e391d Posted at 2018-10-19 13:39
I should do a screenshot of the issue that I can’t upload a screenshot?
How am I supposed to provide it?

Hi there, we're so sorry for the inconvenience. For the picture uploading on the mobile device, you may click the picture icon on the right side of the dialog box. For some large pictures, you may upload on PC from here: Click Advanced>tap the picture icon>Common Upload>Choose File and Confirm.
Regarding the videos, you may upload to Youtube or Dropbox, then share the link with us, we'd like to check, thanks so much!
2018-10-19
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules