Should my DJI Goggles RE show up on my profile?

If activated brand new under your own profile/account.

Hi there. Thanks for the inquiry. Yes, your DJI Goggles RE should be under your profile if it's activated by the same email address you used to other drone and if it's brand new. Should you have further question, please let us know. Thank you.

DJI Natalia Posted at 2018-10-20 10:47
Hi there. Thanks for the inquiry. Yes, your DJI Goggles RE should be under your profile if it's activated by the same email address you used to other drone and if it's brand new. Should you have further question, please let us know. Thank you.

They don't show under my profile.  I have the Goggles RE that I bought brand new and activated under the same account as all of my drones.  I don't see them in my forum profile.

KlooGee Posted at 2018-10-20 11:18
They don't show under my profile.  I have the Goggles RE that I bought brand new and activated under the same account as all of my drones.  I don't see them in my forum profile.

Hi there. Could you please provide me the serial number of your DJI Goggles via PM? so I can check this on my end. Thank you.

DJI Natalia Posted at 2018-10-20 11:27
Hi there. Could you please provide me the serial number of your DJI Goggles via PM? so I can check this on my end. Thank you.

I activated them with my Mavic 2 Pro before goggle FW supported the Mavic 2 I believe. I will see if my Mavic Pro asks for activation. If not, I'll PM the serial number too

Yraegel Posted at 2018-10-20 11:41
I activated them with my Mavic 2 Pro before goggle FW supported the Mavic 2 I believe. I will see if my Mavic Pro asks for activation. If not, I'll PM the serial number too

No worries. Please let me know so I can check that for you. Thank you.

DJI Natalia Posted at 2018-10-20 11:44
No worries. Please let me know so I can check that for you. Thank you.

I linked to my Mavic Pro and did not get a message to activate. Unless there is a manual procedure, it would seem that I never got officially activated. Sending S/N.

Yraegel Posted at 2018-10-20 12:56
I linked to my Mavic Pro and did not get a message to activate. Unless there is a manual procedure, it would seem that I never got officially activated. Sending S/N.

Hi, I already replied to your PM. Please kindly check. Thank you.

My RE Goggles dont show up & I have written DJI Susan about it twice with no response.