If there’s a member of DJI reading this, please respond.

About a month ago I (and a few other fellow P4P+ owners) reported a few issues with the latest P4P+ Firmware where the Follow Me intelligent flight mode does not work and the Map Download on the Built-in Screen no longer works.  

In fact I sent my P4P+ back to DJI to fix the Follow Me mode, only to find out from DJI Support days later after I had already mailed the aircraft that this is a known issue and that it has been reported to their developers to have it fixed on the next firmware update.   As you can appreciate it, I was not very happy about the entire situation.  Here DJI had me send my P4P+ back only to find out a few days later that there’s was nothing wrong with it and that it is a firmware issue.

I screamed and shouted that a I had a DJI Engineer Supervisor call me at home.   When he called me he reassured me that these issues would be solved on the next firmware, which was to happen sometime this month.  

Can someone from DJI please respond to this to reassure that this is still the case and provide us with an estimate as to when we can expect this firmware to be out?

Thank you in advance.
Sam.

You obviously don't know anything about DJI. No one will give you any such assurance. It will happen when it happens, and they know no more than you do. Screaming and shouting does no good at all, you will learn this eventually.

If an engineer supervisor didn't say when, what make you think anyone else can?

Well I did get DJI to call me directly, which is far more than what most people get.  

I like to think the best from people and hope that from the fact DJI called me that they are being sincere.  I’m still hoping that someone from DJI will respond to this thread!

Avellas Posted at 2018-10-22 15:48
Well I did get DJI to call me directly, which is far more than what most people get.  

I like to think the best from people and hope that from the fact DJI called me that they are being sincere.  I’m still hoping that someone from DJI will respond to this thread!

The people who man this forum will simply say they will pass your concern on to somebody. And that will be the last you ever hear of it.

If this is true, than what’s the use of DJI hosting this forum!   Is it just to appease themselves?

Avellas Posted at 2018-10-22 16:20
If this is true, than what’s the use of DJI hosting this forum!   Is it just to appease themselves?

No, it is a self-help forum, meaning the members with knowledge and experience can provide help to those who have problems.

Avellas Posted at 2018-10-22 16:20
If this is true, than what’s the use of DJI hosting this forum!   Is it just to appease themselves?

Meanwhile, forget Follow-Me and if you really need to do something like that, try Active Track.
It's much better anyway.

I hear what your saying, but the follow-me is useful in situations where the active is not ideal.  They both have a use and a purpose.