My Inspire 1 fell out of the sky from 15M the other day, 4th flight of the day, Powered up with fresh battery charged night before, waited for initialisation and home point to be updated, took off and retracted gear while climbing to 15M, stabilised in hover not touching controls saw 'landing gear retracted' appear in the GoApp then it shut down and fell to the ground destroying the I1 and X3.
The battery was ejected after ground contact and was still on with 4 lights.
Reviewed the playback and battery was at 100% on startup and was at 98% when the recording stopped, of course it didn't record any errors when it shut down....
Wondering if DJI will come to the party with repairs.
I powered up the drone with the same battery, it still indicated 98% and no battery errors in the app, no errors recorded in the log.

Let alone the battery % - Did you look at each of the battery individual cell voltages?

last recorded values from inspire onboard SD card 3.98, 3.996, 3.981, 3.985, 3.972, 3.98. (Started at 25.949 - Stopped at 23.897) Batt temp 27°c, current draw 13.654..

Wow - that is one scary moment and my worst fear flying - sorry to read of your loss and hope you get it repaired soon

Hi there, I've read your comment on another post and so sorry to read the crash. May I have your case number for better assistance? We'd like to check the exact status and see whether we can help.

DJI Susan.

My case is: CAS-2355342-V3K7D6
I requested an analysis of why it shut down in flight and didn't receive one, only a quote to repair.
The shutdown was unexplained and was without ant input from myself.

fans88caab2a Posted at 2018-10-25 04:06
DJI Susan.

My case is: CAS-2355342-V3K7D6

Received with thanks! We'll check with the team and come back later.

Thank you

fans88caab2a Posted at 2018-10-25 12:02
Thank you

Your concern has been escalated to the appropriate department to follow up, we will have someone to contact you for further communication, please wait patiently, thank you.