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RONIN-S | HORIZONTAL LEVEL | PLEASE HELP
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9428 48 2018-10-27
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fans4d2262b2
lvl.2
Flight distance : 35335 ft
United States
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Noam Sonicsmith Posted at 8-20 05:34
Same problem here!

I'm using Nikon D5600 with battery pack and a heavy lens and I thought it's my fault.

Has anyone helped you with a solution yet? I’m in the same damn boat.
2019-8-31
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fans4d2262b2
lvl.2
Flight distance : 35335 ft
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I’m just gonna buy a Moza air. Thanks for all the help DJI!
2019-9-3
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Kangolman
lvl.2
United Kingdom
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I just got mine yesterday and immediately upgraded to the latest firmware.  I couldn't understand why it was not keeping the horizon.  I drone and I have had had the Osmo 1 and 3 so I ma used to filming.  tried everything, watched a thousand videos and still no joy. when I pan or move at all, tbh, the horizon just rolls like I'm on a boat.  I just downgraded the firmware and despite it getting to 99% and the stating it cannot be finished it did downgrade and it appears to be fixed
2019-10-29
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C8LT3N
lvl.1

United States
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Same issue... Excellent balance, but I can't even hold the grip without the roll axis drifting. I've tried adjusting the settings, but nothing has helped. I can double-tap the trigger to return to center, and the roll axis will level again, but continues to drift and I have to realign again by manually pushing the motor, or double-tapping the trigger again... both methods totally ruin the shot every time. Seriously considering sending back and getting the new Moza instead.
2019-11-15
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C8LT3N
lvl.1

United States
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So many people are having the same exact issue with the Ronin-S, and the only "solution" is to downgrade your firmware? Is it too crazy to believe that DJI sold a bunch of defects and are keeping quiet about it to avoid a lawsuit?
2019-11-15
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djiuser_9BcimMuBGTIR
lvl.2

United Kingdom
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I have the exact problem for the last couple days while I’m on the move in Iceland and got some pretty awful footages...... but I managed to fix it now that I’m back. You might want to give this a try: I’m using the latest firmware fire both the app and the gimbal.
In your Ronin app, go to Status and perform both System Calibration and Advanced Calibration. After that do the motor tuning and the problem should be fixed now.
2019-12-10
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bchaszar
lvl.1

United States
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Same issue you here -- glad I found this thread. For a few months I thought I was doing something wrong.
2019-12-13
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djiuser_7kiM9nWPZhqN
lvl.1
United States
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I have the Ronin-SC and have the same problem. I balance it to "Excellent" and the horizon is off.
2-3 12:58
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Imorthorn
lvl.1
Poland
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Dear DJI,
We have bought a professional product that we use in our work. The producs has horizontal level issue. Please comment about progress of the fix. It happens also in my Ronin.
I suspect that many-non professional users have this issue also but they didnt notice.
I confirm that firmware  2018.05.29 is free of the issue. So you need to analyze only next firmware where the bug was introduced.
Unfortunately the downgrade ist a solution - the gimbal works much worse with this firmware - the motors vibrate and the behaviour is much worse. The only thing better is horizon.
I would like to insist on update on your progress regarding this issue.
In the event of continued silence regarding this issue I will return the faulty produc and demand a refund. I would also ask anyone with this issue to do the same.
I admire your excellent product but the bugs need to be fixed in timely fashion.
Even the greatest product is no good for professional use without professional support.
Kind regards
Maciek
2-13 02:06
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