Gimbal
828 4 2018-10-28
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rorman
lvl.1
United States
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Hello,
I have the Advanced Pro 4 and I have left it in the box for about 10 months.  I think I probably burnt out the gimbal the first time I was trying to use it.  How much would it cost to repair that.  I do currently have the care package but I am thinking it would not cover that.  
2018-10-28
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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What 's wrong with the gimbal?
2018-10-28
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DJI Susan
Administrator
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Hi rorman, just to verify, do you refer to Phantom 4 Advanced, right? Sorry for my question as it seems that the icon under your avatar is Phantom 4 Advanced. For the repair cost, it can be confirmed after the designated team receive the package and do the damage assessment, you may check the price list here: https://repair.dji.com/repair/price-inquiry
As for the DJI Care Refresh for Phantom 4 Advanced/Pro, it covers aircraft, gimbal, camera, and propellers, you may check the remaining refresh from here: https://repair.dji.com/en/djicare/coverage
2018-10-28
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rorman
lvl.1
United States
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It seems to be working.  Sorry for the hassle.
2018-10-29
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DJI Mindy
Administrator
Flight distance : 7 ft
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rorman Posted at 2018-10-29 16:28
It seems to be working.  Sorry for the hassle.

We are glad to hear that, rorman, please don't hesitate to contact us if there is any further issue.
2018-10-29
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