DJI Paladin
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freexspear Posted at 2018-10-29 05:01
Thanks I did exactly this. Problem remains that the PC cannot set the driver up properly for the Mavic Air and seems to get stuck in a loop of trying to install device drivers over and over again. I noticed that when I installed the software there were some lines of code in the command window showing that some files had not been installed due to hash errors - the problem was the exe ran so quickly I could not get the exact details.
Here will show you how to reinstall the drivers using Device Manager on PC:
1. Power on the aircraft and connect it to PC via USB cable;
2. Select the Start button on PC , type Device Manager, and select it from the list of results;
3. Expand one of the categories to find the name of Unknown device, then right-click it, and select Update Driver;
4. Select Browse my computer for driver software and click Browse and go to where the drivers located (Sample: C:\Program Files\DJI Product\DJI Assistant 2\Drivers);
5. Click Next and then the drivers will be installed.
After installing the drivers, re-plug the USB cable and launch DJI Assistant 2, then the Unknown Device should be gone from the Device Manager and DJI Assistant 2 should recognize the aircraft.
If the issue still persists, please disable the digital driver signature on PC.Kindly use this link: (https://in.c.mi.com/thread-28161-1-0.html). Please let us know if the issue persists. Thanks for your support. |
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