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P4adv battery
380 5 2018-10-29
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fansc762641a
lvl.1
Flight distance : 1054596 ft
Turkey
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İs it normal from %18 to %6 in 5 second battery life and battery cut power ?
Not old or damaged battery.  10 meter away and 2-3 meter height far away from me.
2018-10-29
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DJI Stephen
Super Moderator

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Hi. Thank you for inquiry. It is not normal that the battery drains from 18% to 6% in seconds. Can you please try to completely drain the battery of you DJI Phantom 4 Advantage and then please fully recharge the battery. After this process please observe if the issue will still persist. Have a safe and happy flying.
2018-10-29
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ALABAMA
Captain
Flight distance : 9730312 ft
United States
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Had it been sitting a while after your last flight?  Your reading was probably not correct.
2018-10-29
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fansc762641a
lvl.1
Flight distance : 1054596 ft
Turkey
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İ used my batteries 3 circle today. Last flight i had crash because of it.
2018-10-29
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volkan61
lvl.1
Flight distance : 1054596 ft
Turkey
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DJI Stephen Posted at 2018-10-29 07:27
Hi. Thank you for inquiry. It is not normal that the battery drains from 18% to 6% in seconds. Can you please try to completely drain the battery of you DJI Phantom 4 Advantage and then please fully recharge the battery. After this process please observe if the issue will still persist. Have a safe and happy flying.

tried again this time %18 to%11 in seconds and cut the power on %11 battery . is it under warranty?
2018-10-30
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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volkan61 Posted at 2018-10-30 01:42
tried again this time %18 to%11 in seconds and cut the power on %11 battery . is it under warranty?

Hi there, I'm really sorry to hear that. Please provide you serial number so that I can check the warranty of you battery. Thanks for your support.
2018-10-31
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