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Billsharp34
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United States
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When i try to record in 4k my video feed to my tablet always breaks up, can it be because im using a older tablet or just doing something wrong. It seems to be just fine at 1080.
2018-10-29
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Geebax
Captain
Australia
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Check if the file recorded to the SD card in the camera is OK, if so, then the problem is the feed back to the RC unit. The DJI App has been getting more damanding on the display resources, such that some phones and tablets that used to work now won't. You miught try the Litchi app, it does a lot that the DJI one does and is less strain on your tablet.
2018-10-29
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DJI Stephen
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Hi Billsharp34. I am sorry to know that you are having issues on your video recordings. Let me help you with this issue. May I know the model of the tablet device that you are using, please?
2018-10-30
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Billsharp34
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United States
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DJI Stephen Posted at 2018-10-30 07:31
Hi Billsharp34. I am sorry to know that you are having issues on your video recordings. Let me help you with this issue. May I know the model of the tablet device that you are using, please?

Its a LG G3 tablet
2018-10-30
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ALABAMA
Captain
Flight distance : 9690607 ft
United States
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Not enough processing power in that tablet.
2018-10-30
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Billsharp34
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United States
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ALABAMA Posted at 2018-10-30 16:35
Not enough processing power in that tablet.

Ok thanks whats a good Samsung tablet that wont break the bank but will do 4k
2018-10-30
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ALABAMA
Captain
Flight distance : 9690607 ft
United States
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Can't give good advice there.  I'm an ios fan.
2018-10-30
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Geebax
Captain
Australia
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Billsharp34 Posted at 2018-10-30 16:37
Ok thanks whats a good Samsung tablet that wont break the bank but will do 4k

Can't say about Samsung, but there is a growing number of people who say the Huawei Mediapad M3 or M5 are good value for money performance pads.
2018-10-30
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Billsharp34
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United States
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ALABAMA Posted at 2018-10-30 16:51
Can't give good advice there.  I'm an ios fan.

I understand what do u recommend on the apple side
2018-10-30
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msinger
Captain
Flight distance : 183694 ft
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United States
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On the Apple side, you can use any of the devices listed here:
Best Tablets and Phones for DJI GO (Updated Daily)

Ideally, it would be best not to use the oldest devices on that list. For tablets, that would mean the iPad Mini 4 or any devices released in 2017+.
2018-10-30
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DJI Stephen
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Good day Billsharp34. Upon checking the mobile device that you are using LG G3 tablet. I am sorry to say that the mobile device that you are using is still not recommended for your DJI Phantom 4 Pro v2. We recommend using a recommended mobile device for your drone for compatibility and reliability purposes. For additional reference I will be posting the list of recommended mobile device for the DJI Phantom 4 Pro v2.

2018-10-31
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Billsharp34
lvl.2
United States
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DJI Stephen Posted at 2018-10-31 08:42
Good day Billsharp34. Upon checking the mobile device that you are using LG G3 tablet. I am sorry to say that the mobile device that you are using is still not recommended for your DJI Phantom 2 Pro v2. We recommend using a recommended mobile device for your drone for compatibility and reliability purposes. For additional reference I will be posting the list of recommended mobile device for the DJI Phantom 4 Pro v2.

[view_image]

What about a Samsung Galaxy Tab A tablet
2018-10-31
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DJI Stephen
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Billsharp34 Posted at 2018-10-31 14:54
What about a Samsung Galaxy Tab A tablet

Good day Billsharp34. Upon checking the list the Samsung Galaxy Tab A tablet id not yet recommended for your DJI Phantom 4 Pro v2. It might not be able to make all of the functions and optimize the use of the DJI Go 4 application. For the list of recommended mobile device please check post # 11. Thank you.
2018-10-31
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djiuser_4mHwmVx36YCC
lvl.1
Flight distance : 35692 ft
Italy
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DJI Stephen Posted at 2018-10-30 07:31
Hi Billsharp34. I am sorry to know that you are having issues on your video recordings. Let me help you with this issue. May I know the model of the tablet device that you are using, please?

HI, DJI Stephen, I have the same problem with an Ipad mini 4. The footage on the card is ok, but during the shooting,the video is on the screen (often) is frozen, breaked up, "green screen".
2018-10-31
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wisnia1010
lvl.3
Flight distance : 745318 ft
Poland
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I recommend Huawei MediaPad M3. Use it with P4Pv2/Inspire2 and never had any problems
2018-11-1
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DJI Paladin
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Flight distance : 318 ft

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djiuser_4mHwmVx36YCC Posted at 10-31 23:54
HI, DJI Stephen, I have the same problem with an Ipad mini 4. The footage on the card is ok, but during the shooting,the video is on the screen (often) is frozen, breaked up, "green screen".

Hi  there, our apologies for the inconvenience. May I know what is the ios version and DJI Go 4 app you are using. Kindly  back up your files and sync your flight records and reinstall the APP. If it is convenient for you, kindly provide a short video showing the issue so that I can check it on my end. You can upload it by using google-drive  or Dropbox and provide the link here. Thanks for your support.
2018-11-6
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