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Unable to login to DJI Affiliate
1116 7 2018-11-9
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Eaglewood Films
First Officer
Flight distance : 3964472 ft
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Latvia
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Since today I'm not able to login to DJI Associate Publisher (https://u.dji.com/).
The log-in screen comes up, I enter my credentials, press LOG IN and for a brief moment the button says "LOGIN SUCCESSFUL", but the page refreshes to the same log-in screen and I can't get past it.


Also I haven't found any contact regarding this topic, so I'm posting it here.
2018-11-9
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DJI Susan
Administrator

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Hi Eaglewood Films, may I know which browser do you use? We've checked at our end, it works well. If the issue remains after changing the browser, it will be better to upload a short video of your operation, we'll forward to the technicians to check, thank you!
2018-11-9
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Eaglewood Films
First Officer
Flight distance : 3964472 ft
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Latvia
Offline

Looks like reseting password enabled the login again, although I don't think the password was wrong since there was no such message. In case anybody has the same issue.
2018-11-10
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DJI Mindy
Administrator
Flight distance : 7 ft
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Eaglewood Films Posted at 11-10 00:40
Looks like reseting password enabled the login again, although I don't think the password was wrong since there was no such message. In case anybody has the same issue.

Glad to know the issue has been figured out and thanks for your sharing, if there is any further issue, please don't hesitate to let us know.
2018-11-10
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djiuser_wZP0ZvTfnPCN
lvl.2

United States
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DJI Mindy Posted at 2018-11-10 00:50
Glad to know the issue has been figured out and thanks for your sharing, if there is any further issue, please don't hesitate to let us know.

Is this forum still online?
7-24 14:17
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DJI Mindy
Administrator
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djiuser_wZP0ZvTfnPCN Posted at 7-24 14:17
Is this forum still online?

Yes, it is still available.
7-25 03:29
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djiuser_vjHRt23gYFtp
lvl.1

Finland
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How can i change my name an prof picture
7-25 06:47
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_vjHRt23gYFtp Posted at 7-25 06:47
How can i change my name an prof picture

Hello there, please log in Forum via the computer, then click the avatar on the top right corner of the page, you will be able to set your username and avatar in Settings. settings.png
7-25 19:46
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