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Notice Only for Inspire 2 Users Connecting DJI CINESSD Station (T...
525 2 2018-11-9
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Notice Only for Inspire 2 Users Connecting DJI CINESSD Station (Thunderbolt 3) with MacOS Mojave (v10.14)



DJI is aware that the DJI CINESSD Station (Thunderbolt 3) is unable to read data when connected to computers using the latest MacOS Mojave (version 10.14). Data stored on the SSD and CINESSD Station is not affected. We apologize for the inconvenience and are working quickly to resolve this issue. We understand that our customers rely on this equipment daily and will update our user base as soon as the issue has been addressed.

If you're using the DJI CINESSD Station (Thunderbolt 3) and MacOS Mojave (version 10.14) to copy data, we have created a workflow workaround:

1. Downgrade your Mac from MacOS Mojave to MacOS High Sierra, or copy data from the DJI CINESSD to a Windows computer using a portable hard drive. Connect the hard drive to your Mac to read data.
2. The DJI CINESSD Station (USB 3.0) does still function and is not affected by the latest MacOS Mojave update.

For more support, please contact us: https://www.dji.com/support
2018-11-9
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Frank White 9
lvl.4
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Does the thunderbolt 3 work with lacie copilot?
1-16 03:55
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Gael
lvl.4
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France
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The issue is not Fixed ?
1-20 09:10
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