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googles won't charge or turn on
491 3 2018-11-10
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pyroxmangite
lvl.1
United States
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Hi - my googles won't charge or turn on.  I've used them before.  Trying to charge with any charger makes the 4 green battery level LED's come on all at once, blink and turn off.  Nothing else happens.  Nothing happens when trying to turn them on - yes I know that it is a press, another press and hold.  They've worked before.  

Any suggestions?


2018-11-10
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DJI Natalia
Super Moderator

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Hi, sorry to hear that you are having a  problem with the DJI Googles. Can you please upload a sample video of the issue so that we can check it on our end? You can upload it by using google-drive or Dropbox and provide the link here. Thank you for your support.
2018-11-10
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pyroxmangite
lvl.1
United States
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Hi there.  
That's a link to a YouTube video. Note that it starts off plugged in but that the battery charging might start work. When I unplug it and try to turn it on, nothing works.  Then when I plug it back in, the battery charging lights do not come on. Just to be safe, I tried it on two different chargers with two different plugs.


2018-11-13
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pyroxmangite
lvl.1
United States
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DJI Natalia - any ideas after looking at the video?
1-5 09:50
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