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Battery Hub Flashing Red
971 4 2018-11-11
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dldp-sp
First Officer
Flight distance : 1020948 ft
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My battery hub started flashing red. It still charges though. If I unplug it from the wall and plug it in again it flashes normal for a while but flashes red after a while again.




Regards,
Tom
2018-11-11
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DJI Tony
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Hi, sorry for the troubles that it caused. I would like to ask what happened to your charger prior to this issue? I'll forward your video to our team for further clarification and resolution. Thank you for the support. Please keep us posted on the latest information.
2018-11-11
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DJI Mindy
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Hi there, blinking red means the battery charger error, may I know if the charger will charge the RC normally?
2018-11-12
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dldp-sp
First Officer
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DJI Mindy Posted at 11-12 03:30
Hi there, blinking red means the battery charger error, may I know if the charger will charge the RC normally?

It still seems to charge fine. I also measured the output voltage which is a 26.3 VDC which is what it should be. The charging brick does get warm during charging which, is normal, and I suspect there is a faulty temperature sensor in the brick causing the error. Once you unplug the brick from the wall outlet, the error clears. This is of course just a guess.

Regards,
Tom
2018-11-12
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DJI Mindy
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dldp-sp Posted at 11-12 04:02
It still seems to charge fine. I also measured the output voltage which is a 26.3 VDC which is what it should be. The charging brick does get warm during charging which, is normal, and I suspect there is a faulty temperature sensor in the brick causing the error. Once you unplug the brick from the wall outlet, the error clears. This is of course just a guess.

Regards,

Tom, do you have another charger to have a test? If not, I'm afraid both the charger and the Charging Hub will need to be sent in for further evaluation.
2018-11-13
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