Disconnected in DJI App.
1020 31 2018-11-17
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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Hi all,
Went to fly this morning, but before i left home, went through systems check.
Powered up PS3 standard, Controller & App. Notification came up: Password not strong, to avoid malicious takeover etc; etc.
So, strengthened password from 12341234.
App now says disconnected. Reset password again back to 12341234, still disconnected.
Then deleted App, redownload from google store, retry to connect: still diconnected.
Repeat 3 times more. Same result.
App not accepting max height set, RTH height set, (not higher than max height set), etc.

Frustration setting in:  Any suggestions ?
Any bug fix I need ?
How can I fix this issue ?

Thanks & cheers.
2018-11-17
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DJI Stephen
DJI team
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Hello and good day AIRSCOOTER. I am sorry to know that you are having this issue on your DJI Phantom 3 Standard. I understand that you have uninstalled and reinstalled the DJI Go application multiples times. May I know what mobile device are you using please? For us to check the compatibility of the said device to the DJI Phantom 3 Standard. Thank you.
2018-11-18
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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You did install Go and not GO 4 for the P3S, right?
2018-11-18
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jos444
New

Malta
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hi admin i would hv another question re password= i trid to loginto dji app on another device, so it asked me for my PW. thats how i discovered that i do not know it anymore. on my standard device samsung gIII dji works perfectly as it is AUTOMATICALLY  login, as it remembers my PW. also on my Mac it remembers the PW, but i am not computer savvy enough to retrieve it from any of these 2 devices. i cannot find any link on DJI web to reset the PW.
pls help.
2018-11-18
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DJI Natalia
Administrator

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jos444 Posted at 11-18 12:20
hi admin i would hv another question re password= i trid to loginto dji app on another device, so it asked me for my PW. thats how i discovered that i do not know it anymore. on my standard device samsung gIII dji works perfectly as it is AUTOMATICALLY  login, as it remembers my PW. also on my Mac it remembers the PW, but i am not computer savvy enough to retrieve it from any of these 2 devices. i cannot find any link on DJI web to reset the PW.
pls help.

Hi there, sorry for the trouble caused.  Have you tried to reset password via APP? Please press ''forgot your password '' and have a try. For reference, please see the attached image below. Thank you.

2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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Hi and good morning to all.
DJI Stephen:  OK, I went to the dark side on this one.  I bought a runout mobile called "CUBOT".  3G.  It's a Chinese Brand, Made in China.  Superseded, but works pretty good in Australia, only doesn't have some of the apps samsung/nokia/apple/google etc has. Still all things considered for $100 AU, works ok (bought last Christmas).  So, that said, I've cut the issues by getting rid of the protector case, and, by accident switched to Airplane Mode just to see what happens. The result of that experiment was that it DID stabalize my wifi, AND, getting much clearer/stronger feed.  So, I guess what I'm saying there is; it Probly WASN'T the DJI APP; rather more likely the phone................... no further issues at this stage. I'll do a further post on whether or not my PS3 flys as it's supposed to next time out........... Cheers.

ALABAMA;  Yeah mate, DJI GO (for products b4 PS4).  As above, more likely the the flippin fone ! AND our usual junky wifi (can I say that ?).  But pretty much solved now, thanks heaps for the suggestion though.
I've been known to to dumbcluck things in the past.  Hahahahaha.

Jos444, G'day mate, well, could be the blind leading the blind here; but I'll do my best not to stuff you around.  try to sign in to ur DJI account. Now, if that is the same p/w as in ur app (but it's wise not to be) then that's 1 way to find it.

Or TRY this out below.................
********************************************************************************************
On your computer, open Chrome.
At the top right, click More Settings. Then,
At the bottom, click Show advanced settings.
Under "Passwords and forms," click Manage passwords. A box will appear with a list of saved passwords.
In the "Never saved" section, select the website and click Delete .
Click Done.
*******************************************************************************************
2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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Hi DJI Natalia,
Tried that many times with no result, maybe our wifi in AUS isn't cracked up to what it's supposed to be or something.
But all in all, probly not the app. More likely the phone.
All sorted now though as best can be, & thanks for the suggestion.
Cheers.
2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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Jos444:
'Corse I forgot to mention; if ur forgetting the password for the Phantom itself,
just remember 4 fingers on each hand: 12341234

Cheers.
2018-11-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Begin a third thread about this, ok! Ha


Gives me something to read, and ponder.


RedHotPoker
2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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Hehehehe,
I can only do what I can do to help, sometimes only as much help as kickin' your foot on that brick mentioned elsewhere.
With my full 35 foot flown to date, that is.................................... AAAAHHHH, such expertese to share !!!
2018-11-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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AIRSCOOTER Posted at 11-18 15:56
Hehehehe,
I can only do what I can do to help, sometimes only as much help as kickin' your foot on that brick mentioned elsewhere.
With my full 35 foot flown to date, that is.................................... AAAAHHHH, such expertese to share !!!

You’ll be a captain, in no time. Ha


RedHotPoker
2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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You’ll be a captain, in no time. Ha

Yeah, easy, like learning how to swim, with a push in the back on the banks of a crocodile infesed river !!.  Ha haha.
2018-11-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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AIRSCOOTER Posted at 11-18 16:29
You’ll be a captain, in no time. Ha

Yeah, easy, like learning how to swim, with a push in the back on the banks of a crocodile infesed river !!.  Ha haha.

Tap reply, once in  awhile...


Have you been keeping your firmware updated??

Alligators are more suitable for swimming with. Ha


RedHotPoker




2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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RedHotPoker Posted at 11-18 16:49
Tap reply, once in  awhile...

/home/waynek/Downloads/760827379.mp4

yeah......to all.............
don't know if it will work, but try the link above

AIRSCOOTER
2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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AIRSCOOTER Posted at 11-18 21:45
/home/waynek/Downloads/760827379.mp4

yeah......to all.............

or send test email to wayne_kyle@iprimus.com.au
i'll send video by return


2018-11-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Please Post your video to YouTube or Vimeo.


Then share the address link here.


RedHotPoker
2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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RedHotPoker Posted at 11-18 22:02
Please Post your video to YouTube or Vimeo.

will do/try

standby............
2018-11-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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To post your video, first tap Advanced, then the video camera icon.
Enter the address, tap in the thread where you wish the video to reside. Then hit Submit.


I only rYde a Can Am SpYder RS-S Roadster... ;-)

RedHotPoker



2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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AIRSCOOTER Posted at 11-18 22:06
will do/try

standby............



workin ??
2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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RedHotPoker Posted at 11-18 22:20
To post your video, first tap Advanced, then the video camera icon.
Enter the address, tap in the thread where you wish the video to reside. Then hit Submit.

got that off the net.............. looks like it's copywrited NOW.
_&&@&*
2018-11-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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AIRSCOOTER Posted at 11-18 22:39
https://youtu.be/EF2cb6ReG8I

workin ??

Video unavailable.

Where is Yours?


RedHotPoker
2018-11-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Video unavailable.

Where is Yours?

Love this fiddle playing, with Steve Miller.....

RedHotPoker
2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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RE: Disconnected in DJI App.

AIRSCOOTER Posted at 11-18 22:43
got that off the net.............. looks like it's copywrited NOW.
_&&@&*

.................about a year or so ago.

Well, well, well,

2013 ST with a little extra + 19HP.Addition.
A little over subsonic now.
not sure if this pic is visible to you.  Just comes out & posts as (img) file ?????? can't see it my end.
fact is; once my drone vid is uploaded u'll see it as my OTHER SCOOTER & PILOT

GOD FORBID................WE MIGHT BE RELATED..........AAAAUUUGGHHH !!!!
2018-11-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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AIRSCOOTER Posted at 11-18 22:59
.................about a year or so ago.

Well, well, well,

You rYde an Can Am RS? What a sweet machine. I approve. Hahaha

That would have been my choice, if it were available in a Green & Black. ;-)

Several of the guys, gals too, that I hang with, have them. Very nice looking and rYding too.


Related, yes, we are all related, through, Moses, Noah, and back to Adam, with Eve as grandest mother...



RedHotPoker


2018-11-18
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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RedHotPoker Posted at 11-18 23:28
You rYde an Can Am RS? What a sweet machine. I approve. Hahaha

That would have been my choice, if it were available in a Green & Black. ;-)

Basically is a RS, But Aussie dealers call ST S (Sport Tourer s) Sit upright str8 back, pillion sit str8er too.
with adjustable foot platform. higher w/screen etc.
U can see B/rest/Givi cases, but unseen is lumpyer cam, biger better injectors, port, polish & other etc.
All factory..............

Where my 2008 RS was  more lean over forward like sports bike.
5 y/old now but can't get rid of.  wife knows i'm married to canam before her.
Stay tuned for smooth rides, (canam) & fast crashes (drone).
2018-11-19
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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AIRSCOOTER Posted at 11-19 00:07
Basically is a RS, But Aussie dealers call ST S (Sport Tourer s) Sit upright str8 back, pillion sit str8er too.
with adjustable foot platform. higher w/screen etc.
U can see B/rest/Givi cases, but unseen is lumpyer cam, biger better injectors, port, polish & other etc.

dinner bell ringing
going now
keep the throttle on !

AIRSCOOTER
2018-11-19
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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AIRSCOOTER Posted at 11-19 00:07
Basically is a RS, But Aussie dealers call ST S (Sport Tourer s) Sit upright str8 back, pillion sit str8er too.
with adjustable foot platform. higher w/screen etc.
U can see B/rest/Givi cases, but unseen is lumpyer cam, biger better injectors, port, polish & other etc.

Sorry, my bad, I meant ST. Haha

Yes, a great machine, and awesome rYde.

Been a very long day, and still have a couple more hours to go.


RedHotPoker


2018-11-19
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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AIRSCOOTER Posted at 11-19 00:16
dinner bell ringing
going now
keep the throttle on !

Enjoy your dinner. I may fix a small tasty snack before going to bed.

It’s closing in on 2:00am.


RedHotPoker
2018-11-19
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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RedHotPoker Posted at 11-19 00:38
Enjoy your dinner. I may fix a small tasty snack before going to bed.

It’s closing in on 2:00am.

the wee oors coom quck !!
Catch ya
2018-11-19
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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AIRSCOOTER Posted at 11-19 01:02
the wee oors coom quck !!
Catch ya

Yes, but I’m a night owl. So these are my regular awake hours.

Nothing to stay up all night, sleep for four hours and do it all again. It’s in my blood.


RedHotPoker
2018-11-19
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AIRSCOOTER
lvl.1
Flight distance : 115 ft
Australia
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RedHotPoker Posted at 11-19 01:16
Yes, but I’m a night owl. So these are my regular awake hours.

Nothing to stay up all night, sleep for four hours and do it all again. It’s in my blood.

me like to sleep.
10:47 pm here
just a little more to do
then sleep on how/where to make my vid.
might combine ride/fly somewhere filming a bit of both
put on youtube,give u a link
we'll see.
Keep the throttle on
catch ya
2018-11-19
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jos444
New

Malta
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DJI Natalia Posted at 11-18 13:29
Hi there, sorry for the trouble caused.  Have you tried to reset password via APP? Please press ''forgot your password '' and have a try. For reference, please see the attached image below. Thank you.

[view_image]

thx for ur answer. however to come into this screen i have to LOGOUT from dji first. afterwards i am afraid that i cannot login anymore as i forgot the pw.
now i automatically login into dji when i tap on the app and it works perfectly. also on my mac computer it works with automatic login, but now i would like to use another phone and cannot login
2018-11-23
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