How can I check when my Spark was activated and when the warranty will expire?

Hello and good day Kent Drone. Let me help you with this issue. Can you please send me PM of the serial number of your drone for me to check. Thank you.

DJI Stephen Posted at 11-20 08:24
Hello and good day Kent Drone. Let me help you with this issue. Can you please send me PM of the serial number of your drone for me to check. Thank you.

email to you

Kent Drone Posted at 11-20 08:56
email to you

Thank you for the quick reply. I will be checking this information you have given me. I will be sending you a reply notification as soon as possible.

Hi DJI Stephen. Can you also check my activation and end of warranty date of my drone? My drone is a Spark SN: 0ASUE7900101SB. Thank you.

Harleyrick Posted at 11-20 13:46
Hi DJI Stephen. Can you also check my activation and end of warranty date of my drone? My drone is a Spark SN: 0ASUE7900101SB. Thank you.

Hi Harleyrick, I sent you a personal message in regards to the information that you may need. Please see your inbox. Thank you for the support.

Hi all, please note we may help check the activation date, but the warranty period for a product starts on the day such product is delivered, therefore, we will need the proof of purchase when the drone needs a repair service, thank you.

" warranty period for a product starts on the day such product is delivered, therefore, we will need the proof of purchase when the drone needs a repair service".

I bought it from the 2nd hand market with the original receipt from DJI.  However, in the receipt, there is no serial number of the product but just shown the purchase of DJI Spark with price and date.  Is it the proof of purchase that you referred to.  

Kent Drone Posted at 11-20 19:54
" warranty period for a product starts on the day such product is delivered, therefore, we will need the proof of purchase when the drone needs a repair service".

I bought it from the 2nd hand market with the original receipt from DJI.  However, in the receipt, there is no serial number of the product but just shown the purchase of DJI Spark with price and date.  Is it the proof of purchase that you referred to.

Hi Kent, thanks for the clarification. If it is a second-hand unit, it will be better to ask the previous owner to offer the original purchase invoice when he purchased the drone, this will save a lot of troubles. Hope this helps.

Anyone can check my spark SN to see drone activation date ?

djiuser_EFs6kA1WaaiA Posted at 11-22 12:48
Anyone can check my spark SN to see drone activation date ?

I believe so if he knows your SN.

Can you assist me with warranty check for OASDE790B100RM