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Installed Cineraw & Prores licences but no Prores Raw
344 3 2018-11-20
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spaff33
lvl.2
Flight distance : 411047 ft
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United Kingdom
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Hi,

Can anyone help. I've just activated the Cineraw & Prores licences for my Inspire 2 with X7 camera but I cannot see Apple ProRes RAW or Apple ProRes RAW HQ in the options. Which was the reason I paid the crazy price of the licence in the first place.


Regards

Jason Spafford
2018-11-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Jason, as long as you have CinemaDNG license, Apple ProRes RAW and Apple ProRes RAW HQ would be available, please note the firmware must be V01.02.0200 or above and the DJI Go 4 must be 4.2.14 and above. Please check your versions.
2018-11-20
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spaff33
lvl.2
Flight distance : 411047 ft
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United Kingdom
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DJI Mindy Posted at 11-20 19:45
Hi Jason, as long as you have CinemaDNG license, Apple ProRes RAW and Apple ProRes RAW HQ would be available, please note the firmware must be V01.02.0200 or above and the DJI Go 4 must be 4.2.14 and above. Please check your versions.

Thanks Mindy, yes I realised I needed to update there firmware - now all sorted.
2018-11-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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spaff33 Posted at 11-20 22:35
Thanks Mindy, yes I realised I needed to update there firmware - now all sorted.

Glad to hear that, please let us know if you have any further concern.
2018-11-20
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