Pleased to install a pancake zoom on my X5S. works great in DJI Go 4, but not in my pilot app...i will be flying (if I can ever work out the 4weeks of bugs and updates) M210 dual gimbal x5s and zenmuse xt.

please DJI clarify for me.

Hello there, sorry for the troubles with the DJI Pilot, do you mean the DJI Pilot cannot control the zoom function? If yes, may I have the firmware version of the drone and the APP version? We will escalate to our engineers for attention, thank you.

First confirm with DJI if you can use your particular drone with DJI Pilot. I lost my Spark while using it and they refuse to open a case, even to see whether there was a problem by studying the DJI GO 4 information.

The Pilot app does not tell you which drones are compatible with it, nor will your drone warn you not to use it.

DJI have told me it's a third party app, it's not compatible with Spark and also that they can't open a case because they can't get the data from Pilot, even though I sent them the Pilot flight data via Google Drive.

DJI WILL find all sorts of excuses not to open a case if you use the Pilot app.