So far I ran over 900 kilometres with my Phantom 4 Pro. This morning it was steadly hovering taking this photo, at 56 meters of altitude. Suddenly, on app appared the writing "battery error" and drone crushed on the ground, reporting serious damages.
This is unaccectable, this didn't have to happen!

Claudio, we are so sorry for the crash accident, if the drone is still in the warranty period, please start a ticket online to send in the drone for the data analysis, we will help to figure out what happened, thank you.

Sorry to hear of your loss, please follow the instructions to upload your flight log and post the URL here so we can take a look to see whats what..

http://www.phantomhelp.com/LogViewer/Upload/

Ah, that’s not good.

Love this pic though.

Please post a link to the flight LOG. Thanks.


RedHotPoker

Great pic, but sad to read.
Hope you get it sorted out!

Nice photo. I sorry for your lost.
I hope it is not related to the foggy condition.  
How many cycles you got on this battery?
What the voltage difference between cells you got?

Another stunning shot. Sorry to hear of the crash - hope you get a replacement very soon.

Wow amazing!

Great shot but not a good ending ...so far!
I hope DJI will come to the party and repair drone.