Job67
lvl.1
Flight distance : 28924 ft
France
Offline
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DJI Susan Posted at 11-30 19:28
Hi Job67, we're so sorry for the unpleasant experience. For the mag interference and jumpy gimbal, may I have more details about the issue? Also, please kindly offer the previous case number, we'd like to check the exact status, thank you!
Hi Susan,
Before take off, everything is fine with it, all green. Anytime into the flight, it comes up with Mag int, check app. It continues to fly without any issues, but will keep popping up at least a dozen times during a batteries charge. The Gimbal will jump without reason and cannot adjust the horizon or angle.
Have calibrated the Gimbal, tried to adjust the angle with no luck.
This was the last CAS # CAS-2482910-Z5T8W7
As I said, I am happy to send it to the States for Warranty if that is what's required, but I do not want to send it all the way from Guyana, South America only to have another refurbed one back. I would like a brand new Drone.
Thank-you for your time.
Jeff |
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