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dji ronin s front trigger issue
8303 19 2018-11-30
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OlivierJuprelle
lvl.1
Belgium
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Hello,

Just got my DJI Ronin S. First day of shooting the front trigger stopped working. When I double tap the camera is not recentering... Did all updates. Thank you for your help.
2018-11-30
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DJI Susan
Administrator
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Hi OlivierJuprelle, we're sorry to read the troubles. May I know what's your operation before the issue appears? Could you upload a short video for better assistance? Thanks in advance!
2018-12-1
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OlivierJuprelle
lvl.1
Belgium
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Hi Susan, here's a shot video explaining my problem : https://vimeo.com/user83879557/review/305075580/a3470623f6
It happened while we were filming an event. First day of shooting, in the morning (see picture attached).
2018-12-7
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DJI Mindy
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Flight distance : 7 ft
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OlivierJuprelle Posted at 12-7 08:09
Hi Susan, here's a shot video explaining my problem : https://vimeo.com/user83879557/review/305075580/a3470623f6
It happened while we were filming an event. First day of shooting, in the morning (see picture attached). [view_image]

Sorry that the page cannot be found, please make sure you’ve typed the URL correctly.
May I verify if the gimbal will turn 180° after pressing three times? It is recommended to go to the “System Settings”, then “More” to restore the gimbal parameters to see if the issue persists.
2018-12-7
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OlivierJuprelle
lvl.1
Belgium
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Hi,

Here's the link :
It should be ok to watch the video now.

As you'll see in my vidéo I already restored the gimbal parameters. And when i tap 3 times the gimbal doesn't make a 180 turn.
2018-12-8
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Omalnithi
New
United Arab Emirates
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I just got mine a few days ago, used it twice and now the trigger functions don't work as well.
2019-2-25
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DJI Mindy
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Flight distance : 7 ft
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Omalnithi Posted at 2-25 06:27
I just got mine a few days ago, used it twice and now the trigger functions don't work as well.

Hi Omalnithi, may we verify if the Trigger Button doesn't work since you received the device or just happened? It doesn't work when pressing the Trigger Button twice or third times quickly right? Please make sure you operate it correctly. If the issue persists, the device will need to be sent in for further evaluation.
2019-2-26
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Omalnithi
New
United Arab Emirates
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DJI Mindy Posted at 2-26 01:46
Hi Omalnithi, may we verify if the Trigger Button doesn't work since you received the device or just happened? It doesn't work when pressing the Trigger Button twice or third times quickly right? Please make sure you operate it correctly. If the issue persists, the device will need to be sent in for further evaluation.

i will send the product today, Im in UAE so how many days takes to return ma Ronin s.
2019-2-26
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DJI Mindy
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Flight distance : 7 ft
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Omalnithi Posted at 2-26 20:35
i will send the product today, Im in UAE so how many days takes to return ma Ronin s.

It depends on how many days it will take to be shipped and delivered, please keep us updated with the case number if you need any assistance during this progress.
2019-2-27
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RPriest
lvl.1
Flight distance : 5715 ft
United States
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Just got my Ronin-S. Everything works fine EXCEPT trigger does not lock or hold any axis. All other trigger functions work. I have to use joystick to change framing and then move handle to match.
2019-3-6
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DJI Mindy
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RPriest Posted at 3-6 14:23
Just got my Ronin-S. Everything works fine EXCEPT trigger does not lock or hold any axis. All other trigger functions work. I have to use joystick to change framing and then move handle to match.

Hi RPriest, may we verify how did you control the Ronin-S into the Lock mode? We would like a short video to verify if the Ronin-S is in the correct mode, thank you in advance.
2019-3-7
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Omalnithi
New
United Arab Emirates
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can you send the dji app setting
2019-4-2
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fans9534a3fd
lvl.1
Indonesia
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my ronin s front trigger suddenly didn't working guys,after 2 month working well..is there any solution of this case ???..its very frustating..

help..anyone?
2019-8-17
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fans4fec9ea8
New
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I've been experiencing trigger not working as well. No one seems to have an answer online. I've decided to open it up myself.

When you open up the 5 screws from the bottom of the motor (where you connect the battery), if you press on the trigger button, you should see 2 more screws stick out. The reason those screw sticks out when trigger us pressed down is because it is loose.

Simply screw those screw tight again, and then put everything back. Everything will be working again!
2019-9-17
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fans9534a3fd
lvl.1
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fans4fec9ea8 Posted at 9-17 06:39
I've been experiencing trigger not working as well. No one seems to have an answer online. I've decided to open it up myself.

When you open up the 5 screws from the bottom of the motor (where you connect the battery), if you press on the trigger button, you should see 2 more screws stick out. The reason those screw sticks out when trigger us pressed down is because it is loose.

hello.. wow nice.. maybe it would be so helpful if u make a video of it n share it on youtube..

because theres a lot of ronin s users have the same problems..n dji doesnt have a problem solve..
2019-9-20
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Tomas Kukta
New

Lithuania
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fans9534a3fd Posted at 9-20 19:40
hello.. wow nice.. maybe it would be so helpful if u make a video of it n share it on youtube..

because theres a lot of ronin s users have the same problems..n dji doesnt have a problem solve..

It works. Unscrew 6 screws from the bottom - 2 near connector and 4 screws little bit lower, open it up (be careful, because there is a wire attached inside. Push trigger button and you will see two screws coming in, screw them in tightly, close the lid, screw everything in and you are done.
2019-10-30
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sashax
lvl.1
Flight distance : 1280 ft
Italy
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Tomas Kukta Posted at 10-30 13:47
It works. Unscrew 6 screws from the bottom - 2 near connector and 4 screws little bit lower, open it up (be careful, because there is a wire attached inside. Push trigger button and you will see two screws coming in, screw them in tightly, close the lid, screw everything in and you are done.

Solved, really thanks!
Just like you sayd.
Here some pics from another post, just to show the component and screw:
https://forum.dji.com/thread-157396-1-1.html
Again, really really thanks!!!
2019-11-22
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sashax
lvl.1
Flight distance : 1280 ft
Italy
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fans4fec9ea8 Posted at 9-17 06:39
I've been experiencing trigger not working as well. No one seems to have an answer online. I've decided to open it up myself.

When you open up the 5 screws from the bottom of the motor (where you connect the battery), if you press on the trigger button, you should see 2 more screws stick out. The reason those screw sticks out when trigger us pressed down is because it is loose.

Solved, really thanks!
Just like you sayd.
Here some pics from another post, just to show the component and screw:
https://forum.dji.com/thread-157396-1-1.html
Again, really really thanks!!!
2019-11-22
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djiuser_2BLBHaj7TfxR
New

Spain
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Hi,

My front trigger is getting stuck every time I try and use it. It's a brand new ronin s. anyone experience this issue? I can't double click it because it doesn't pop back out.
2020-1-2
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Rake0019
New

United States
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I am new to video and gimbles and having a similar issue with the Trigger. When I hold the trigger it does not Lock like its supposed to? The double click works recentering the camera and the tripple click works putting the camera in selfie position. Someone posted that holding down the M buttom will put it in Lock Mode (holding the M buttom is suppose to put it in Sports Mode and the light turn Yellow) When I hold the M button it does seam to Lock but the light is a solid RED. How do I know if its just Locked? in Sports Mode? or both? and if I hold the M button and double click the Trigger it Locks whatever the Mode is? and the light is a Solid RED
2020-6-17
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