Ronin 2 Hand Stops - Where can I get these?
4737 6 2018-12-4
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Johnny1000
lvl.4
Flight distance : 9319501 ft
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Germany
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I am searching for these parts. Where can I get these or does anybody know a good alternative?My two hand grips got broken.


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2018-12-4
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Flo the Pirate
lvl.4
Austria
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oh damn ... i hope in the dji store ?
2018-12-5
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DJI Susan
Administrator
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Hi Johnny1000, we're sorry that this part is not available on DJI online store for now. You may check whether the local dealers or contact our support for further assistance: https://www.dji.com/support thank you!
2018-12-5
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Marty_Smith
lvl.2
Flight distance : 21768 ft
New Zealand
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Mine broke in the same way. Replaced by DJI.
2018-12-10
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djiuser_DTZFGPTYzRiA
New

United States
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Whatever you do don't throw the broken pieces of it away, if you do they'll make you send in the whole Ronin to service it.

I am in shock of how unhelpful the support was, they couldn't organize to send us a simple part, they told us to send the whole unit to them (costing probably hundreds in shipping) and they might be able to send it back with the grips, but they couldn't guarantee that because the support and service departments don't communicate at DJI.
2020-2-18
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Roberto Garcia6
New

United States
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DJI Susan Posted at 2018-12-5 02:50
Hi Johnny1000, we're sorry that this part is not available on DJI online store for now. You may check whether the local dealers or contact our support for further assistance: https://www.dji.com/support thank you!

I am also looking to purchase one of these Ronin Handstops. Can you recommend a website or place to buy one?
2-23 08:04
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DJI Susan
Administrator
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Roberto Garcia6 Posted at 2-23 08:04
I am also looking to purchase one of these Ronin Handstops. Can you recommend a website or place to buy one?

Hi Roberto, this part is called "grip handle", you may try to send the request and your location to our support here http://www.dji.com/support
The corresponding support will check if the service center has this part and can be provided to you.
Or you may search this part on the online stores. Hope for your understanding.
2-23 20:07
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