DJI Refresh Fantastic Job
619 5 2018-12-5
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djiuser_sfC55eeKGq2W
lvl.1
United States
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I just want to let the DJI refresh team know that they are fantastic!  Everything went perfectly, I wrecked the drone (crazy rogue wind swept it into the trees), I sent it in, they received it and sent me back a new one the same day they received it, and I got it in 3 days.  The drone apparently had a copy of my old setup on it, and was ready to go when I got it.  Super great support.  If you don't have it, get it!


2018-12-5
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DJI Stephen
DJI team
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Hello and good day. Thank you for sharing your wonderful experience regarding you replacement drone from your DJI Care Refresh plan. Rest assured that we our doing our best to give out the best customer service to all our DJI drone owners. Thank you for your support.
2018-12-5
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ssylca44
First Officer
Flight distance : 434721 ft
Canada
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Hi djiuser_sfC55eeKGq2,
I also have DJHI Refresh and hope never have to use it, but this is good to know.
2018-12-5
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Antipaxi
Second Officer

Romania
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Congrats, some before and after pics would be interesting.
2018-12-5
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Bootboiler
lvl.1
United States
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Antipaxi Posted at 12-5 09:41
Congrats, some before and after pics would be interesting.

Sorry, I didn't take any but lost a propeller.  The find my drone app was super as well, and led me right to it!  About 1/2 mile away!
2018-12-5
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Bootboiler
lvl.1
United States
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ssylca44 Posted at 12-5 09:29
Hi djiuser_sfC55eeKGq2,
I also have DJHI Refresh and hope never have to use it, but this is good to know.

That was my hope too, but if you fly a lot, you may need to!
2018-12-5
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