Replacement Remote controller question
649 6 2018-12-12
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pixels4u
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Flight distance : 48406 ft
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Hi.

My Air remote controller needs to go for repair to Holland, but they want the complete drone package returned. If I buy a replacement controller, second hand or new unused, can I pair it with my current drone please? I really don’t want to loose my complete drone package for numerous weeks!

Thanks.

Richard
2018-12-12
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msinger
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United States
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Yes, you can link any Mavic Air remote controller to your Mavic Air like this:

2018-12-12
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pixels4u
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Flight distance : 48406 ft
United Kingdom
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msinger Posted at 12-12 09:16
Yes, you can link any Mavic Air remote controller to your Mavic Air like this:

https://www.youtube.com/watch?v=JXnp3PQiJ6s

Thank you so much for your swift reply.

Richard.
2018-12-12
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DJI Stephen
DJI team
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Hello and good day pixels4u. I am sorry to know that you are having issue with the Remote Controller of your DJI Mavic Air. You may use a new or a second hand or new unused all you need to do is to link the remote controller to the DJI Mavic Air by following the official DJI tutorial video posted by msinger in post #2. If you have any other concerns or inquiries about DJI. Please feel free to post it here at DJI Forum. We are here to help you.
2018-12-12
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pixels4u
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Flight distance : 48406 ft
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DJI Stephen Posted at 12-12 09:20
Hello and good day pixels4u. I am sorry to know that you are having issue with the Remote Controller of your DJI Mavic Air. You may use a new or a second hand or new unused all you need to do is to link the remote controller to the DJI Mavic Air by following the official DJI tutorial video posted by msinger in post #2. If you have any other concerns or inquiries about DJI. Please feel free to post it here at DJI Forum. We are here to help you.

Thank you Stephen. I was suprised that I was asked to send the complete package back to DJI. As it’s the Christmas period there are bound to be delays, so thought I could buy another remote, then before the warranty expires send it for repair in 5 months time. I will buy the replacement now this has been confirmed I have no worries in pairing.

Richard
2018-12-12
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pixels4u
lvl.1
Flight distance : 48406 ft
United Kingdom
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DJI Stephen Posted at 12-12 09:20
Hello and good day pixels4u. I am sorry to know that you are having issue with the Remote Controller of your DJI Mavic Air. You may use a new or a second hand or new unused all you need to do is to link the remote controller to the DJI Mavic Air by following the official DJI tutorial video posted by msinger in post #2. If you have any other concerns or inquiries about DJI. Please feel free to post it here at DJI Forum. We are here to help you.

Thank you Stephen. I was suprised that I was asked to send the complete package back to DJI. As it’s the Christmas period there are bound to be delays, so thought I could buy another remote, then before the warranty expires send it for repair in 5 months time. I will buy the replacement now this has been confirmed I have no worries in pairing.

Richard
2018-12-12
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DJI Stephen
DJI team
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pixels4u Posted at 12-12 09:56
Thank you Stephen. I was suprised that I was asked to send the complete package back to DJI. As it’s the Christmas period there are bound to be delays, so thought I could buy another remote, then before the warranty expires send it for repair in 5 months time. I will buy the replacement now this has been confirmed I have no worries in pairing.

Richard

You are very much welcome Richard for the quick reply. We are glad to help you.
2018-12-12
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