Please select Into the mobile phone version | Continue to access the computer ver.
Why 1 drone icon in profile?
1033 9 2018-12-13
Uploading and Loding Picture ...(0/1)
o(^-^)o
TZero
Second Officer
Flight distance : 547618 ft
Brazil
Offline

I have 2 mavics.......1 AIR and 1 PRO2

why only the icon of my PRO2 appears in my profile?
I even ran a test ..... I flew now with my AIR and then I synchronized.
The registry appears but the AIR icon does not continue to appear.
2018-12-13
Use props
DJI Gamora
Administrator

Offline

Hi TZero, thank you for bringing this query to us. Apologies for the troubles you had. Kindly send me a message with the serial number ( SN ) of your Mavic Air with your DJI Account. Thank you.
2018-12-13
Use props
TZero
Second Officer
Flight distance : 547618 ft
Brazil
Offline

DJI Gamora Posted at 12-13 07:24
Hi TZero, thank you for bringing this query to us. Apologies for the troubles you had. Kindly send me a message with the serial number ( SN ) of your Mavic Air with your DJI Account. Thank you.

I will ( PM ).....thanks
2018-12-13
Use props
DJI Gamora
Administrator

Offline

TZero Posted at 12-13 07:28
I will ( PM ).....thanks

Hi, no worries. We're here to help you.
2018-12-13
Use props
Alex B.
Captain
Flight distance : 21105262 ft

Spain
Offline

If you bought the air second handed, then the drone icon will not appear in your profile.

Flysafely
Alex
2018-12-13
Use props
TZero
Second Officer
Flight distance : 547618 ft
Brazil
Offline

Alex B. Posted at 12-13 09:25
If you bought the air second handed, then the drone icon will not appear in your profile.

Flysafely

Thanks Alex but the 2 Mavics are mine since new.
Before I registered Mavic 2, the Air icon was appearing.
2018-12-13
Use props
TZero
Second Officer
Flight distance : 547618 ft
Brazil
Offline

DJI Gamora Posted at 2018-12-13 07:34
Hi, no worries. We're here to help you.

Even with your help, I also contacted DJI support.
I sent the invoice in my name to DJI support. (product new)

The answer (which seems to me to be made by BOTs) came that possibly the Mavic Air was bought used (second handed).

I'll say it again. I've been in this forum since I bought my new Mavic Air (about March or April-2018) and it always came up with his icon.

I think I could not register in the forum if I did not have some DJI product.

The MA icon disappeared from my profile the same time I registered my second bird, Mavic 2 Pro.
2019-1-3
Use props
FarNorth
lvl.1
Flight distance : 820 ft
Sweden
Offline

TZero Posted at 1-3 02:59
Even with your help, I also contacted DJI support.
I sent the invoice in my name to DJI support. (product new)

strange...
2019-1-3
Use props
Albermen
lvl.1
Flight distance : 39196 ft
Australia
Offline

You can register in the forum even without any dji products.
2019-1-4
Use props
TruGreen
Captain
Flight distance : 621909 ft
  • >>>
United States
Offline

the whole icon thing is a mystery. my MP was bought used 2nd hand but look to the left there is the icon. same goes for the I1P icon. only two i bought brand new never used was the M2P and P3S
2019-1-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules