I only got my drone back a few months ago from DJI repair for a new gimbal and camera due to focusing issues with the camera and the gimbal wasnt levelling properly. I am not having gimbal overload errors with the gimbal shaking uncontrollably. Extremely annoying and frustrating given i just got it back from repair and i need it for work.

I have updated all firmware. What can i do? It is still in warranty. I do not want another repair for it to go wrong again, it is too time costly.

Admin please get in touch asap

You will probably have to open a new case with dji, only other options are to calibrate IMU , Gimbal, I don’t see a fix other than that.

Hi, Sorry to hear that you are having difficulty on the Mavic Pro. Have you tried to calibrate the gimbal? Also, can you please provide a sample video so that we can check it on our end? You can upload it using google-drive or Dropbox and provide the link here.

DJI Natalia Posted at 12-16 14:32
Hi, Sorry to hear that you are having difficulty on the Mavic Pro. Have you tried to calibrate the gimbal? Also, can you please provide a sample video so that we can check it on our end? You can upload it using google-drive or Dropbox and provide the link here.

Heres a link to the video showing the current gimbal issues.

https://drive.google.com/open?id ... awGsr0UgVChYSTGDBeH


On october 11th it had a repair done for flight controller board and gimbal control board  case no CAS-2297137-H7W7G8

seanie2322 Posted at 12-17 00:38
Heres a link to the video showing the current gimbal issues.

https://drive.google.com/open?id ... awGsr0UgVChYSTGDBeH

Hi there, please send the aircraft back so we can conduct further investigations why the gimbal is not working properly to start please click this link https://repair.dji.com/repair/index . Thank you.

seanie2322 Posted at 12-17 00:38
Heres a link to the video showing the current gimbal issues.

https://drive.google.com/open?id ... awGsr0UgVChYSTGDBeH

Hi there, please send the aircraft back so we can conduct further investigations why the gimbal is not working properly to start please click this link https://repair.dji.com/repair/index . Thank you.

DJI Diana Posted at 12-17 09:19
Hi there, please send the aircraft back so we can conduct further investigations why the gimbal is not working properly to start please click this link https://repair.dji.com/repair/index . Thank you.

Repair request submitted

seanie2322 Posted at 12-17 15:34
Repair request submitted

Thank you, please note the email notification of the shipping label later, our repair center will take care of it.