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Operating issue in Tapfly mode
3178 13 2018-12-18
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Hans Hornberger
lvl.1
Flight distance : 3667559 ft
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Germany
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My setup is the Inspire 2, X5S camera, cendence remote and 7.85 ultra bright Crystal Sky monitor.
When I am flying in Tapfly mode I can not minimize the FPV screen to operate the camera with the sticks. When I touch the minimize field it says drone can not fly there (screenshot). So it looks like it is not activated. Like this it is impossible to operate the camera in a proper way.

I did not have this issue before I updated to the latest firmware 01.02.0300. Remote controller firmware is 02.00.0150. App version 4.3.4

When I am using my dual operator remote with an iPad mini the issue does not exist and `almost`everything is fine. But I want and need to use my cendence remote with the crystal sky monitor.

Any suggestions or tipps?

Thanks a lot!


TAPFLY.jpg
2018-12-18
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Hans Hornberger
lvl.1
Flight distance : 3667559 ft
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DJI!!!
Don't you have any suggestions! Looks like customer support is not a big interest of you?!?!?!
Super disappointing!!!
2019-1-3
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JBSonic
First Officer
Flight distance : 779019 ft
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United Kingdom
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have you tried to assign a hardware button to minimise the fpv cam? This way you dont have to touch the screen.
2019-1-3
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Hans Hornberger
lvl.1
Flight distance : 3667559 ft
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Hey JBSonic,

thanks for your input but the possibilities to assign a button on the Cendence remote are very limited and it is not possible to do so.

Thanks and all the best!
2019-1-4
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fans38fec358
lvl.3
Flight distance : 1811296 ft
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Italy
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I have the same problem with the normal RC.
2019-1-18
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Hans Hornberger
lvl.1
Flight distance : 3667559 ft
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fans38fec358 Posted at 1-18 07:16
I have the same problem with the normal RC.

Hi fans38fec358,

which monitor do you use? On the normal RC with an iPad mini4 and the latest OsX it works.
But it is a pain in the ass to switch always between normal RC or Cendence...
2019-1-25
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Hans Hornberger
lvl.1
Flight distance : 3667559 ft
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Germany
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DJI!!!
Do you have any suggestions????????
Please help!!!!
2019-1-25
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Blue Lion Aeria
lvl.1
Flight distance : 167621 ft
United States
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I have the same issue but not a fix for it, is there one?
My setup is the Inspire 2, X5S camera, I2 remote and 7.85 ultra bright Crystal Sky monitor.
When I am flying in Tapfly mode I can not minimize the FPV screen to operate the camera with the sticks. When I touch the minimize field it says drone can not fly there (screenshot). So it looks like it is not activated. Like this it is impossible to operate the camera in a proper way.

my latest firmware 01.02.0300. Remote controller firmware is 01.01.0060 App version 4.3.16

Any suggestions or tipps?
064012s2co1konk7p707en.jpg
2019-8-9
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Mike F
lvl.3
Flight distance : 2467257 ft
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Hi have the same problem. Did any work out away around this when using the Crystal Sky??
2019-10-7
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Reno Maenhout
lvl.4
Flight distance : 3119777 ft
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Same problem here.
2019-10-8
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Mizamook
lvl.4
Flight distance : 1121519 ft
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United States
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Um .. same problem here.

2021-4-24
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Hans Hornberger
lvl.1
Flight distance : 3667559 ft
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Germany
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well looks like DJI doesn't give a f...
I never got any proper help.
I hope the Inspire 3 setup and firmware won't be as buggy as the Inspire2 one...
2021-4-25
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Jai Jai
lvl.1
Italy
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I have my C2 mapped to the FPV camera maximize/minimize on the normal controller which solves this issue. Sorry to hear this is not possible on the more expensive Cendence! Crystal Sky vs ordinary smartphone/tablet should not matter in this case, right? Or am I missing something?
2021-12-10
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Hans Hornberger
lvl.1
Flight distance : 3667559 ft
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Germany
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Hey Jai Jai,
I never tried the Cendence remote with an iPad as I really don't like the iPad mount on the remotes. The iPad mount doesn't handle rough weather conditions very well and I broke already two although I am very careful. And with the iPad you need a sunhood which makes changing the settings a pain in the a...
Well after 3 years without a single reply from DJI I don't think there will be a solution. It's super disappointing that DJI's support on the professional line is miles away from a professional support!!!
2021-12-14
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