Hi everyone.

Does anyone of you having a problem with the display of the OSMO Pocket?
I had some since from the first start. (pictures attached)
I´ve send a mail to the support.eu@dji.com guys, didn´t got an answer yet.

I´ll keep you updated.

dead pixel - send it back

no problem with my display.  see attached picture

Hi, we're sorry to know about this issue. I will coordinate this concern with our team for further help. For the mean-time, may we have the information on where did you purchase the unit? Please let us know for further help.

DJI Tony Posted at 12-21 12:08
Hi, we're sorry to know about this issue. I will coordinate this concern with our team for further help. For the mean-time, may we have the information on where did you purchase the unit? Please let us know for further help.

Thanks for your immediate response.
I've bought it directly from the DJI Online Store on 2018-12-05 11:54:36 (UTC).

Nice!

Here's how my screen looks, pic 2 is contrasted to bring out the colors on the screen in a more extreme way (can be useful sometimes just to see what's going on)

My screen is fine.  No issues here.

Punktussi Posted at 12-21 15:36
Thanks for your immediate response.
I've bought it directly from the DJI Online Store on 2018-12-05 11:54:36 (UTC).

Hi, thanks for the inquiry.  Color noise similar to stripes may occur on the screen due to color gradation change and resolution compression, but this will not affect the stored original photos and videos. May we know if this concern would affect your files in the SD card?  Please feel free to use the Osmo Pocket.

So you are telling me the vertical stripes and the dead pixel are not a bug but "a feature" cause of the color gradation change (whatever that means) and reloution compression - IN THE MENU SCREEN?!

Sorry, I can't believe that. Other Users don't have this kind of issues.

To answer your question: Camera works fine. It's "just the screen"... But it's enough to bother me a lot.

Unfortunately I’ve just bought my action 4 and I have noticed the same issue.

Unfortunately I’ve just bought my action 4 and I have noticed the same issue.

djiuser_IppFTOJmUiop Posted at 12-14 14:16
Unfortunately I’ve just bought my action 4 and I have noticed the same issue.

Hi, there. We're sorry to hear about this situation. May I confirm where you purchased your DJI Action 4? Also, please provide a photo showing the problem. I hope to hear from you soon.