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Mavic Air Disappeared
377 1 2018-12-22
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Akın Sapancı
lvl.1

Turkey
Offline

Hi , i have big problem.Mavic air disappeared.not returned shortly after taking off.i said go back home but lost on the way back. What should i do?

Mavic Air’ım kayboldu,havalandıktan kısa süre sonra eve dön dememe rağmen dönerken kayboldu.bulamadım.napmalıyım.
2018-12-22
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi Akın Sapancı, we are so sorry for your loss, please use the 'Find My Drone' by tapping the three lines at the top right corner of the homepage to locate the last coordinate, then try to find the drone, you can also check the flight records of the last position.
If the drone cannot be retrieved and it is still in the warranty period, please contact our support team to start a ticket for the data analysis, we will provide the proper resolution according to the analysis result. GTScreenshot_20181223_121551.png
2018-12-22
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