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White pixel on Display (Corner)
593 4 2018-12-22
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Guguru2005
lvl.2
Flight distance : 106545 ft
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Germany
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Hello.
My Osmo Pocket has a tiny white pixel on the Display in the left upper corner. You can barely see it but is that a hardware defect or is that something like a software bug? And is there a way to fix that? I notice it when I turn it on. It's nothing that's hindering me, but it makes me kinda nervous.
2018-12-22
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DJI Gamora
Administrator

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Hi Guguru2005, thank you for bringing this query to us. Apologies for the troubles you had recently with your Osmo. Would it be possible to provide a photo with the white pixel in your Osmo for us to verify? Thank you.
2018-12-22
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Guguru2005
lvl.2
Flight distance : 106545 ft
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Germany
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DJI Gamora Posted at 12-22 13:00
Hi Guguru2005, thank you for bringing this query to us. Apologies for the troubles you had recently with your Osmo. Would it be possible to provide a photo with the white pixel in your Osmo for us to verify? Thank you.



It‘s no dust, it is definitly the display. I know its just very tiny, but its there.
2018-12-23
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eXistenZ
New
Flight distance : 2287 ft
Singapore
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Hi. I bought my Osmo Pocket on 23 dec 2018. After I play back my recording I noticed a black mark on the top right corner of the video. Please refer to the attachment for proof.
Please advise me. Thank you.
2018-12-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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eXistenZ Posted at 12-24 06:31
Hi. I bought my Osmo Pocket on 23 dec 2018. After I play back my recording I noticed a black mark on the top right corner of the video. Please refer to the attachment for proof.
Please advise me. Thank you.[view_image][view_image]

Hi eXistenZ, did you check if there is any dirt in the outside of the lens? Did you try to clean the lens?
2018-12-24
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