DJI Stephen
DJI team
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Hello and good day Richard Schiehl. I am sorry to know that you are having this issue on your DJI Phantom 3 Pro. Have you tried to fly the drone to a different location to see if the issue will still persist. It sometimes relates to the flight environment, we would suggest that you fly the drone in an open wide area. Check the position of the antennas for the remote controller, distance should be greater than height during flight, and please make sure the remote controller’s antennas are positioned parallel to and are pointed towards the aircraft. Still, use a mobile device with a strong performance. And also, make sure the firmware's consistency of the RC and Drone. Please keep us posted on the said issue. Thank you. |
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