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423 9 2018-12-27
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fansc2ed8c61
lvl.1
Flight distance : 1686 ft
Malaysia
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As in the screen shot. My mavic pro platinum appears to calibrate the vision sensor. I did it with my 11 inches macbook air, dji assitant 2 appears that vision calibration only support 12.5 - 40 inch monitor. Then i change to using windows dji assitant 2, but windows version Dji A2 cannot recognize/detect my mavic pro platinum. Quite fed up with these settings. Anyone can provide the solution please? Much thanks..
Screenshot_20181227-124150.jpg
2018-12-27
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there, our apologies for the inconvenience. Please try to use a different cable or a different PC so that we can isolate the issue. You can also try to uninstall DJI Assistant 2 and the reinstall it from your PC. Kindly download DJI Assitant 2 using this link: (https://www.dji.com/mavic-pro-platinum/info#downloads). Thanks for your support.
2018-12-27
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fansc2ed8c61
lvl.1
Flight distance : 1686 ft
Malaysia
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Hi, i did reinstall several times in windows pc, but still the same unable to detect my mpp.
For macbook air. DJI A2 appears that only support for 12.5-40 inch monitor. Any solution to make A2 supportive to monitor size 11 inch?
2018-12-27
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Vendex
First Officer
Flight distance : 12246985 ft
Bulgaria
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fansc2ed8c61 Posted at 12-27 15:39
Hi, i did reinstall several times in windows pc, but still the same unable to detect my mpp.
For macbook air. DJI A2 appears that only support for 12.5-40 inch monitor. Any solution to make A2 supportive to monitor size 11 inch?

Can you try to connect some external monitor if there is any display ports or use wireless video connection to use larger screen?
2018-12-27
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fansc2ed8c61
lvl.1
Flight distance : 1686 ft
Malaysia
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Vendex Posted at 12-27 15:47
Can you try to connect some external monitor if there is any display ports or use wireless video connection to use larger screen?

I dont have wireless monitor.
For windows , do i need to do any setting prior to make the pc recognize the mpp?
2018-12-27
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Vendex
First Officer
Flight distance : 12246985 ft
Bulgaria
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fansc2ed8c61 Posted at 12-27 16:11
I dont have wireless monitor.
For windows , do i need to do any setting prior to make the pc recognize the mpp?

If depends on windows version. Some versions of windows 10 blocks installation of vision drivers and you need do disable driver signature checking before install of application. (search for info).
2018-12-27
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fansc2ed8c61
lvl.1
Flight distance : 1686 ft
Malaysia
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My windows version 8.
2018-12-27
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FatherXmas
Captain
Flight distance : 4058619 ft
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United States
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Same thing as Windows 10, Windows 8 will not allow unsigned drivers either.

https://pureinfotech.com/install ... ows-8-step-by-step/
2018-12-27
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fansc2ed8c61
lvl.1
Flight distance : 1686 ft
Malaysia
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I just did driver disable and reinstall dji assistant 2. It still unable to detect my mpp.
2018-12-27
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fansc2ed8c61
lvl.1
Flight distance : 1686 ft
Malaysia
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Hi all, calibration is done. The aircraft is back to normal as i have checked connected to app. Thank you all. Much appreciated.
2018-12-27
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