As in the screen shot. My mavic pro platinum appears to calibrate the vision sensor. I did it with my 11 inches macbook air, dji assitant 2 appears that vision calibration only support 12.5 - 40 inch monitor. Then i change to using windows dji assitant 2, but windows version Dji A2 cannot recognize/detect my mavic pro platinum. Quite fed up with these settings. Anyone can provide the solution please? Much thanks..

Hi there, our apologies for the inconvenience. Please try to use a different cable or a different PC so that we can isolate the issue. You can also try to uninstall DJI Assistant 2 and the reinstall it from your PC. Kindly download DJI Assitant 2 using this link: (https://www.dji.com/mavic-pro-platinum/info#downloads). Thanks for your support.

Hi, i did reinstall several times in windows pc, but still the same unable to detect my mpp.
For macbook air. DJI A2 appears that only support for 12.5-40 inch monitor. Any solution to make A2 supportive to monitor size 11 inch?

fansc2ed8c61 Posted at 12-27 15:39
Hi, i did reinstall several times in windows pc, but still the same unable to detect my mpp.
For macbook air. DJI A2 appears that only support for 12.5-40 inch monitor. Any solution to make A2 supportive to monitor size 11 inch?

Can you try to connect some external monitor if there is any display ports or use wireless video connection to use larger screen?

Vendex Posted at 12-27 15:47
Can you try to connect some external monitor if there is any display ports or use wireless video connection to use larger screen?

I dont have wireless monitor.
For windows , do i need to do any setting prior to make the pc recognize the mpp?

fansc2ed8c61 Posted at 12-27 16:11
I dont have wireless monitor.
For windows , do i need to do any setting prior to make the pc recognize the mpp?

If depends on windows version. Some versions of windows 10 blocks installation of vision drivers and you need do disable driver signature checking before install of application. (search for info).

My windows version 8.

fansc2ed8c61 Posted at 12-27 16:17
My windows version 8.

Same thing as Windows 10, Windows 8 will not allow unsigned drivers either.

https://pureinfotech.com/install ... ows-8-step-by-step/

I just did driver disable and reinstall dji assistant 2. It still unable to detect my mpp.

Hi all, calibration is done. The aircraft is back to normal as i have checked connected to app. Thank you all. Much appreciated.