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OSMO Pocket not charging with provided cable!
194 5 2018-12-28
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rnazitto
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United States
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I tried charging my Pocket with the cable provided (It's a USB-A to USB-C) but it would do nothing if I plugged it into my laptop or the wall outlet with an adapter. I tried a different cable of the same type, and nothing. I then used a USB-C to USB-C cable and it was charging! So there is something wrong with the amount of power required it seems with the cable DJI gives you? This seems really crazy to me to be true but I have no other explanation.  I see other posts here talking about users not being able to charge their Pockets either. Additionally, my when I turn off my Pocket, the gimble doesn't go into the "storage mode" others talk about either. Can his be fixed with a firmware update? If not, I'm returning this beta-feeling product ASAP.
2018-12-28
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skyhighmedia
Second Officer
Flight distance : 217371
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Norway
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The Osmo Pocket will enter storage mode when powered off. But you need to update your OP in order to access that feature. The update will be shown in the DJI Mimo app.
2018-12-29
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rnazitto
lvl.1
United States
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Video of the problem here : https://t.co/yT6Oq75Yws
2018-12-29
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fansebc626bc
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hi i m facing the same problem with the osmo pocket it is not charging and not turning on ,even witjh c to c cable .  
1-12 02:01
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Ray-CubeAce
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United Kingdom
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rnazitto Posted at 2018-12-29 08:38
Video of the problem here : https://t.co/yT6Oq75Yws

If you had read the thread on this forum that showed that clip you would have found that the Osmo Pocket will only change off of a laptop when the laptop is plugged into the mains. The charging requirements for the Pocket is explained in the manual.  
1-12 06:48
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DJI Mindy
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fansebc626bc Posted at 1-12 02:01
hi i m facing the same problem with the osmo pocket it is not charging and not turning on ,even witjh c to c cable .

Hi there, sorry for the unpleasant experience with Osmo Pocket, may I know how did it happen?  Did you update to the latest firmware V1.3.0.20 we released on 01.07?
1-18 04:26
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