Hello! So I have new Phantom 4 Pro and I noticed when flying in Sport mode backwards the camera is shaking a little bit or flying in wind. So is it normal? Have you experienced it? I heared its because Phantom 4 Pro has heavier camera and gimbal does not well in winds? Is that true? Or do you know any solution?
Hi, we're sorry to know about this concern. May we have a sample of this video for further clarification if there will be a problem with your Phantom 4 Pro? You can use google drive or dropbox to upload the link here. I would recommend re-calibrating the gimbal of your drone to see if it will help. Please keep us posted on the latest progress.
DJI Tony Posted at 12-29 09:08
Hi, we're sorry to know about this concern. May we have a sample of this video for further clarification if there will be a problem with your Phantom 4 Pro? You can use google drive or dropbox to upload the link here. I would recommend re-calibrating the gimbal of your drone to see if it will help. Please keep us posted on the latest progress.
Tomorrow I will try to record something but it mostly happen in wind like maybe the gimbal is on that shaky thing and maybe it bounces of the corner. ( its not corner i have no idea what its called).
Filip Kyzek Posted at 12-29 14:39
Tomorrow I will try to record something but it mostly happen in wind like maybe the gimbal is on that shaky thing and maybe it bounces of the corner. ( its not corner i have no idea what its called).
Hi, thanks for the prompt reply. Please keep us posted on the latest progress for further clarification.