i am having isuues with phantom p3p ie my screen goes black after 2 mins connecting to aircraft all commands and instructions can be sent and recived from rc to aircraft.
my aircraft version is 1.11.20
rc is 1..2
and android app is 3.1.46
before updating app to 3.1.46 i could record photos and vedios on sd card even when screen is black but as i re installed my app it got to latest version and now i cant record.

problem is screen goes black using android oppo phone

led on gimbal blinks red

No sd card .....

Nebuchadnezzar Posted at 1-2 23:55
No sd card .....

same problem persist with sd card also

is this sd card a "class 10 " sd card ??

Nebuchadnezzar Posted at 1-3 00:14
is this sd card a "class 10 " sd card ??

Yes class 10 sd card the problem is i get a view when i connect to rc but after 2 mins is goes black and white and then black

Then, i would roll back app version

im not sure if your mobile device is compatible

Nebuchadnezzar Posted at 1-3 00:34
im not sure if your mobile device is compatible

Android 6.0.1

Hello and good day shubh. I am sorry to know that you are having issues with a black screen on DJI Phantom 3 Pro. May I know the exact model of the mobile device that you are using please? Can you please try to use a different mobile device and see if the issue will still persist? Thank you.

DJI Stephen Posted at 1-3 07:46
Hello and good day shubh. I am sorry to know that you are having issues with a black screen on DJI Phantom 3 Pro. May I know the exact model of the mobile device that you are using please? Can you please try to use a different mobile device and see if the issue will still persist? Thank you.

I am using oppo a57 android 6.0.1
Trd different 3 android phone same issue but not trd on ios

shubh Posted at 1-3 07:49
I am using oppo a57 android 6.0.1
Trd different 3 android phone same issue but not trd on ios

Thank you for the quick reply shubh. Upon checking the mobile device model ( Oppo a57 ). I am sorry to say that the Oppo a57 is not yet listed as a recommended mobile device for the DJI Phantom 3 Pro.  It might not be able to make all of the functions and optimize the use of the DJI Go 4 application. For additional reference I will be posting the list of recommended mobile device for the DJI Phantom 3 Pro. Thank you.

DJI Stephen Posted at 1-3 08:23
Thank you for the quick reply shubh. Upon checking the mobile device model ( Oppo a57 ). I am sorry to say that the Oppo a57 is not yet listed as a recommended mobile device for the DJI Phantom 3 Pro.  It might not be able to make all of the functions and optimize the use of the DJI Go 4 application. For additional reference I will be posting the list of recommended mobile device for the DJI Phantom 3 Pro. Thank you.

[view_image]

Now this is with i phone 6splus

shubh Posted at 1-4 00:30
Now this is with i phone 6splus[Image]

Please give solution

shubh Posted at 1-4 00:31
Please give solution

Sorry but I believe your problem is likely due to overheating during your latest FW upgrade procedure.  It's recommended to blow air onto the gimbal area with a fan during a FW upgrade of the P3P.

You started a similar thread on the other site and quaddamage was kind enough to provide a possible solution 24 hours ago.  Didn't you see it?

https://phantompilots.com/thread ... -on-ph3-pro.133487/

Good luck