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DJI admins please correct my distance, it’s incorrect
618 14 2019-1-3
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Alex B.
Captain
Flight distance : 21105262 ft

Spain
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Hi all
I want to ask the DJI admins to please correct my distance that is shown here in the forum.
Here it shows more than 1000.000 when actually I have much less, can you please fix this?
I have 836.660, thanks.

Flysafely
Alex
2019-1-3
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

Hi Alex, our apologies for the inconvenience. Have you tried  syncing your flight records on the App and then re-logging in here at DJI forum? If yes, kindly provide your activation email via PM so that  I can coordinate this to our R&D engineers. Thanks for your support.
2019-1-3
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Picanoc Jack
Captain
Flight distance : 10149541 ft
Canada
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still having problems hey Alex, well they fixed mine I think...… hope the problem gets solved Alex!
2019-1-4
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Alex B.
Captain
Flight distance : 21105262 ft

Spain
Offline

DJI Paladin Posted at 1-3 15:06
Hi Alex, our apologies for the inconvenience. Have you tried  syncing your flight records on the App and then re-logging in here at DJI forum? If yes, kindly provide your activation email via PM so that  I can coordinate this to our R&D engineers. Thanks for your support.

Yes, I’ve tried several times for a long time now. I’ve sent you a pm.

Flysafely
Alex
2019-1-4
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Alex B.
Captain
Flight distance : 21105262 ft

Spain
Offline

Picanoc Jack Posted at 1-4 02:12
still having problems hey Alex, well they fixed mine I think...… hope the problem gets solved Alex!

Yea, hopefully DJI fixes it for me soon.
It started out with a difference of only 10.000 but now it grew to almost 200.000 difference!!! That’s too much

Flysafely
Alex
2019-1-4
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ny300z
First Officer
Flight distance : 2603478 ft
United States
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never checked mine but my profile here shows 700,000 less!!! lol my app is constantly synced and I re-login to this website all the time so yea something is not working right here.
2019-1-4
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skyhighmedia
First Officer
Flight distance : 740577 ft
  • >>>
Norway
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At least it's not opposite. "1001782" is impressive
2019-1-4
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TC KABREW
lvl.4

Austria
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well done for you honesty
2019-1-4
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TC KABREW
lvl.4

Austria
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skyhighmedia Posted at 1-4 06:01
At least it's not opposite. "1001782" is impressive

yh i agree
2019-1-4
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

Alex B. Posted at 1-4 04:49
Yes, I’ve tried several times for a long time now. I’ve sent you a pm.

Flysafely

Hi Alex, my apologies for the late reply. I will forward this to the right department and I will notify you as soon as I receive the response from them. Thanks for your support.
2019-1-4
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

ny300z Posted at 1-4 05:59
never checked mine but my profile here shows 700,000 less!!! lol my app is constantly synced and I re-login to this website all the time so yea something is not working right here.

Sorry to hear that. Please provide your activation email via PM so I can also forward this issue to our R&D engineers, thanks!
2019-1-4
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ny300z
First Officer
Flight distance : 2603478 ft
United States
Offline

DJI Paladin Posted at 1-4 14:19
Sorry to hear that. Please provide your activation email via PM so I can also forward this issue to our R&D engineers, thanks!

will do! thanks a lot!
2019-1-7
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

ny300z Posted at 1-7 09:44
will do! thanks a lot!

You're welcome and sorry for the late response. I have already received your details via PM and I will for ward this to our R&D Engineers. I will give you an update as soon as possible. Thanks for your support.
2019-1-9
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ny300z
First Officer
Flight distance : 2603478 ft
United States
Offline

DJI Paladin Posted at 1-9 08:59
You're welcome and sorry for the late response. I have already received your details via PM and I will for ward this to our R&D Engineers. I will give you an update as soon as possible. Thanks for your support.

no rush!! thank you!!
2019-1-9
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

ny300z Posted at 1-9 12:03
no rush!! thank you!!

No problem, cheers!
2019-1-9
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