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Spark Power
310 18 1-7 07:20
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

My Spark has been idle since August and when I tried to power  up yesterday it wouldn’t. I tried all three batteries.
1-7 07:20
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Lysak2003
Captain
Flight distance : 336659 ft
Ukraine
Online

you should tell us more about circumstances, that followed by this situation. Without any additional facts, we can't help you.
1-7 07:26
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Hddeuce
Second Officer
Flight distance : 128228 ft
United States
Offline

Not to be funny but since it's been a while you may have forgotten....when powering on the batteries, did you do the double-press where you press the first time quickly, then the 2nd time and hold it until it powers on?
1-7 07:27
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DJI Natalia
Super Moderator

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Hi, we're sorry for the inconvenience. Have you tried to power it on by pressing the power button twice? Press and Press and hold for 1-3 seconds. If yes, would it be possible if you could show us a sample video of the issue so we can check it on our end? Thank you.
1-7 08:14
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

DJI Natalia Posted at 1-7 08:14
Hi, we're sorry for the inconvenience. Have you tried to power it on by pressing the power button twice? Press and Press and hold for 1-3 seconds. If yes, would it be possible if you could show us a sample video of the issue so we can check it on our end? Thank you.

I'll try that.  Thanks
1-7 12:07
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DJI Natalia
Super Moderator

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Yukon 3-0268 Posted at 1-7 12:07
I'll try that.  Thanks

No worries, please keep us posted for further help. Thank you.
1-7 12:24
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ssylca44
First Officer
Flight distance : 95779 ft
Canada
Offline

Are the batteries fully charged?
1-7 12:57
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Warriewoodlad
First Officer
Flight distance : 495782 ft
Australia
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I'm sure you would be aware of this, but just to be sure, the batteries in the Spark discharge themselves if left idle for a week. So, did you charge them or rely on them still being charged.
I hope you get back in the air soon.
1-7 13:01
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fansff6915bf
lvl.2
United States
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I read they go into hibernation mode after a certain period of time and like when new, you have to put them on the charger to wake them up.
1-7 14:12
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S-e-ven
Captain
Flight distance : 3429975 ft
Thailand
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Sleeping batteries need recharge.
Just hooe, that the long sleep did not harm them.
DJI suggest, to recharge , weak up the batteries every 3 month
1-7 15:25
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Sparkz71
Second Officer
Flight distance : 24252 ft
Australia
Offline

After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.
1-8 00:09
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

DJI Natalia Posted at 1-7 12:24
No worries, please keep us posted for further help. Thank you.

I had forgotten to press once and then hold
1-8 10:08
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
1-8 10:09
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
1-8 10:09
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
1-8 10:09
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
1-8 10:09
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

S-e-ven Posted at 1-7 15:25
Sleeping batteries need recharge.
Just hooe, that the long sleep did not harm them.
DJI suggest, to recharge , weak up the batteries every 3 month

I had forgotten to press once and then hold
1-8 10:10
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Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

I had forgotten to press once and then hold
1-8 10:10
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Sparkz71
Second Officer
Flight distance : 24252 ft
Australia
Offline

Yukon 3-0268 Posted at 1-8 10:10
I had forgotten to press once and then hold

Silly mistake. Thanks for the honest reply.. I hope you are now flying?
1-12 02:11
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