Please select Into the mobile phone version | Continue to access the computer ver.
Spark Power
260 18 1-7 07:20
Uploading and Loding Picture ...(0/1)
o(^-^)o
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
Offline

My Spark has been idle since August and when I tried to power  up yesterday it wouldn’t. I tried all three batteries.
1-7 07:20
Use props
Lysak2003
Captain
Flight distance : 165627 ft
Ukraine
Offline

you should tell us more about circumstances, that followed by this situation. Without any additional facts, we can't help you.
1-7 07:26
Use props
Hddeuce
Second Officer
Flight distance : 128228 ft
United States
Offline

Not to be funny but since it's been a while you may have forgotten....when powering on the batteries, did you do the double-press where you press the first time quickly, then the 2nd time and hold it until it powers on?
1-7 07:27
Use props
DJI Natalia
Administrator

Offline

Hi, we're sorry for the inconvenience. Have you tried to power it on by pressing the power button twice? Press and Press and hold for 1-3 seconds. If yes, would it be possible if you could show us a sample video of the issue so we can check it on our end? Thank you.
1-7 08:14
Use props
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

DJI Natalia Posted at 1-7 08:14
Hi, we're sorry for the inconvenience. Have you tried to power it on by pressing the power button twice? Press and Press and hold for 1-3 seconds. If yes, would it be possible if you could show us a sample video of the issue so we can check it on our end? Thank you.

I'll try that.  Thanks
1-7 12:07
Use props
DJI Natalia
Administrator

Offline

Yukon 3-0268 Posted at 1-7 12:07
I'll try that.  Thanks

No worries, please keep us posted for further help. Thank you.
1-7 12:24
Use props
ssylca44
First Officer
Flight distance : 83358 ft
Canada
Offline

Are the batteries fully charged?
1-7 12:57
Use props
Warriewoodlad
Second Officer
Flight distance : 342052 ft
Australia
Offline

I'm sure you would be aware of this, but just to be sure, the batteries in the Spark discharge themselves if left idle for a week. So, did you charge them or rely on them still being charged.
I hope you get back in the air soon.
1-7 13:01
Use props
fansff6915bf
lvl.2
Offline

I read they go into hibernation mode after a certain period of time and like when new, you have to put them on the charger to wake them up.
1-7 14:12
Use props
S-e-ven
Captain
Flight distance : 3323158 ft
Thailand
Offline

Sleeping batteries need recharge.
Just hooe, that the long sleep did not harm them.
DJI suggest, to recharge , weak up the batteries every 3 month
1-7 15:25
Use props
Sparkz71
Second Officer
Flight distance : 24252 ft
Australia
Offline

After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.
1-8 00:09
Use props
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

DJI Natalia Posted at 1-7 12:24
No worries, please keep us posted for further help. Thank you.

I had forgotten to press once and then hold
1-8 10:08
Use props
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
1-8 10:09
Use props
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
1-8 10:09
Use props
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
1-8 10:09
Use props
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
1-8 10:09
Use props
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

S-e-ven Posted at 1-7 15:25
Sleeping batteries need recharge.
Just hooe, that the long sleep did not harm them.
DJI suggest, to recharge , weak up the batteries every 3 month

I had forgotten to press once and then hold
1-8 10:10
Use props
Yukon 3-0268
lvl.3
Flight distance : 1148 ft
United States
Offline

I had forgotten to press once and then hold
1-8 10:10
Use props
Sparkz71
Second Officer
Flight distance : 24252 ft
Australia
Offline

Yukon 3-0268 Posted at 1-8 10:10
I had forgotten to press once and then hold

Silly mistake. Thanks for the honest reply.. I hope you are now flying?
1-12 02:11
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules