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Caching to Phone
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Charliejspark
Second Officer
Flight distance : 286654 ft
United Kingdom
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Hi - my photos used to cache automatically to my old phone (Samsung S7).  I now have a new Samsung S9 Plus and the videos cache but not the photos.
Anyone know why this is?
1-7 11:31
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DJI Natalia
Administrator

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Hi, thanks for reaching out. Regarding your concern, may I know if  "Auto Sync HD Photo" is enabled to your Camera settings? Can you please check. Thanks.
1-7 12:00
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Charliejspark
Second Officer
Flight distance : 286654 ft
United Kingdom
Offline

Ah will look. Did not know there was that setting on the Spark!
1-8 11:31
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Charliejspark
Second Officer
Flight distance : 286654 ft
United Kingdom
Offline

DJI Natalia Posted at 1-7 12:00
Hi, thanks for reaching out. Regarding your concern, may I know if  "Auto Sync HD Photo" is enabled to your Camera settings? Can you please check. Thanks.

I can not find this setting in my Spark settings- Can you guide me?
1-9 08:15
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epoweredrc
lvl.2
United States
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I am new to the Spark myself and i do not understand why it sames some pictures and videos to my phone but not all. there all saved to the SD card on board and I take it out and upload them to my PC after every flight (if im home) but be kinda nice to just have them all saved to my phone automatically
1-9 11:04
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Charliejspark
Second Officer
Flight distance : 286654 ft
United Kingdom
Offline

epoweredrc Posted at 1-9 11:04
I am new to the Spark myself and i do not understand why it sames some pictures and videos to my phone but not all. there all saved to the SD card on board and I take it out and upload them to my PC after every flight (if im home) but be kinda nice to just have them all saved to my phone automatically

I agree and have not yet resolved it!
1-10 10:17
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