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Cannot get camera settings to work through the app
477 3 2019-1-10
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QuinnyE
lvl.1
Flight distance : 2021 ft

Australia
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Hi all,

Would love to know if someone can help me, since updating my P4 to the new update I now cannot get any camera options through the app, it also will not recognise the sd card on board have formatted through my computer but still no luck. I've also tried reinstalling and installing the app as well as doing a factory reset through the assistant software but fails at 55% grrrrrrr I'm nearly out of patience and would love some advice!!!!

See image below of the area in question

[img]https://forum33.djicdn.com/data/attachment/forum/blob:https://forum.dji.com/e6edc9d4-72b8-4b8c-a43b-77379a923144[/img]

Thanks in advance....

2019-1-10
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DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi QuinnyE, sorry for all the trouble. Please provide the model of your SD card for further check. Did you receive an error message? If yes, kindly provide a screenshot since the file you uploaded is not working. I would recommend you uninstall DJI Assistant 2 from your PC and then install the software using this link: https://www.dji.com/phantom-4/in ... te_search#downloads After that, restore the settings to factory defaults and flash the firmware. Thanks for your support.



1.PNG
2019-1-10
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QuinnyE
lvl.1
Flight distance : 2021 ft

Australia
Offline

Hi there please see screen shot,
Micro SD card is 64gb class 10. I have also tried the Assistant 2 software link but still get the failed at 55%.
inline251231560.png
inline251231560.png
drone screen shot 2.jpg
drone screen shot 2.jpg
2019-1-10
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QuinnyE
lvl.1
Flight distance : 2021 ft

Australia
Offline



And here is the error page.
2019-1-11
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