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Tapfly Grayed Out
651 2 1-11 06:26
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A4CH1L
lvl.4
Flight distance : 33100 ft
United States
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I recently purchased an Inspire 2 w/ X5S. When reviewing the Intelligent Flight Modes, Tapfly is grayed out, with the message "not compatible with this device". I have tried with both a Crystalsky and a Samsung Note8. Does Tapfly only work with IOS devices? Thanks in advance!
1-11 06:26
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DJI Tony
Super Moderator

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Hi, we're sorry for the troubles that it caused. May we know if you're using the 5.5-inch crystal sky? If yes, this feature is not yet available when using this type of crystal sky as of the moment. However, it should work on the mobile device that you're using. Would it be possible if you could provide the firmware and app version that you're using for further help? Thank you for the support.
1-13 13:18
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fanscfa151e0
lvl.2
Flight distance : 950512 ft
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Philippines
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tapfly is greyed out. does tapfly work on iphone 7 plus using the i2? but when using a ipad, it is working fine.  can DJI confirm this?
10-20 14:56
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