Why can't you replace my Mavic Pro? My local retailer said it's out of replacement policy already. What does it mean?

1. When did you buy it?
7. Where did you buy it from?
c. Did you get the Care/Refresh from DJI?
3. Have you contacted DJI concerning your issue?
and
g. What is the issue with your craft?

Hi there, sorry for the troubles you had with your local retailer. Kindly PM me and provide your aircraft's serial number and the issues you had with your aircraft. For more information about DJI replacement service, you may want to check this link for more details. I will be waiting for your response. Thank you.

DJI Diana PM sent.

iammarlon Posted at 1-11 18:25
DJI Diana PM sent.

PM has been replied, pelase check, thank you.