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Prop will not release
205 14 1-11 11:00
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takeitin3
lvl.1
United States
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One prop will not fully push down and release on a phantom 4 pro.  Thoughts?  
1-11 11:00
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi takeitin3, we are sorry to hear that you cannot remove the propeller on your Phantom 4 Pro. Please check if the color of the propeller matches the ones on the motors (indicated by silver and black rings as shown below). May i know what happen prior to the issue? Kindly push it in a downward motion and twisting in the direction of the arrows.





1.PNG
1-11 11:03
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takeitin3
lvl.1
United States
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The blade that doesn't release won't push down all the way.  Here are images of the abnormal vs. the normal amount of push I am experiencing.  The black prop is pushing normally.  The silver is not and cannot be removed.

1-11 11:11
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takeitin3
lvl.1
United States
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The color of the prop matched the rotor it was seated on.  Thanks.
1-11 11:11
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ALABAMA
Captain
Flight distance : 8323276 ft
United States
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Try pressing down on it a few times, before turning.  You can force it a little, but don't get too  rough with it.
1-11 13:01
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takeitin3
lvl.1
United States
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ALABAMA Posted at 1-11 13:01
Try pressing down on it a few times, before turning.  You can force it a little, but don't get too  rough with it.

Yeah, tried as many different ways to press as I could think of.  Thinking the blade may need to be excised by cutting off the cap
1-11 13:11
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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takeitin3 Posted at 1-11 11:11
The color of the prop matched the rotor it was seated on.  Thanks.

Sorry for the difficulties, The best option that we can do is to contact our support team to start up a ticket:  https://www.dji.com/support?site=brandsite&from=nav If you need further assistance with your case, please feel free to contact us. Thanks for your support.

1.PNG
1-11 13:20
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takeitin3
lvl.1
United States
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Popped the top dome off the propeller blade off and found one of the hex screws had started loosening.  This precluded the prop from being able to push down and release.  All fixed.  Less one silver prop.  (Started doing surgery on it prior to seeing the raised screw) Pix below.

1-11 13:42
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takeitin3
lvl.1
United States
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DJI Paladin Posted at 1-11 13:20
Sorry for the difficulties, The best option that we can do is to contact our support team to start up a ticket:  https://www.dji.com/support?site=brandsite&from=nav If you need further assistance with your case, please feel free to contact us. Thanks for your support.

Fixed it.  Please see image and note below.  Thank you.
1-11 13:43
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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takeitin3 Posted at 1-11 13:43
Fixed it.  Please see image and note below.  Thank you.

I'm glad that you were able to resolved the issue and you don't need to send it in anymore for repair. Just make sure that there is no debris left on the motors before using it again to avoid any issues. If you need further assistance, please don't hesitate to contact us. Enjoy and always have a safe flight!
1-11 15:16
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rwynant V1
First Officer
Flight distance : 1147656 ft
United States
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Thank you for the post!!  Not something I've thought about.

But all 4 motors/props will be checked in the am.  I do check to be sure all are properly mounted, but due to having the "Props On " case ,   I don't take them off.

That changes tomorrow!

Randy

1-11 17:44
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Bashy
Captain
Flight distance : 548997 ft
United Kingdom
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Hindsight and all that but all screws, not just prop mounting, should be checked periodically

Randy, this will mean removing ya props ;)
1-11 19:53
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rwynant V1
First Officer
Flight distance : 1147656 ft
United States
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Bashy Posted at 1-11 19:53
Hindsight and all that but all screws, not just prop mounting, should be checked periodically

Randy, this will mean removing ya props ;)

BUUHHHZINGA



Randy
1-12 13:44
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rwynant V1
First Officer
Flight distance : 1147656 ft
United States
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Bashy Posted at 1-11 19:53
Hindsight and all that but all screws, not just prop mounting, should be checked periodically

Randy, this will mean removing ya props ;)

Hey Bashy,  you made me laugh!

For you.....  https://photos.app.goo.gl/tKP24hDaSLxQubcT6
Here is a Pano......stitched pretty badly over the Ocean.....but you get the lay of the land.  Children's Pool,  La Jolla, Ca ( San Diego )  Works on computer and IOS,  not Android.

https://viewer.hangar.com/360?productId=1rAk287Y

Randy
1-12 13:53
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Bashy
Captain
Flight distance : 548997 ft
United Kingdom
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Very nice
1-12 20:01
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