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Incomplete Warranty Service
682 3 2019-1-11
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IO826101
lvl.1
Flight distance : 20427 ft
United States
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Still waiting to have my lost battery and damaged propellers and propeller guards replaced after my p4p plunged to the ground due to a verfified manufacturer's defect i.e. the battery unlocked itself midflight from 100 feet.  Only the drone was replaced and customer service said they would get back to me but never did nor would they reply to any further correspondence.  Not pleased.

2019-1-11
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Contacting an administrator is your best bet.
2019-1-11
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IO826101
lvl.1
Flight distance : 20427 ft
United States
Offline

ALABAMA Posted at 1-11 15:52
Contacting an administrator is your best bet.

Thanks for your reply but how does one contact an administrator?
2019-1-11
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi IO826101, sorry for the inconvenience caused, may I verify the case number first for further support? I will send it via the PM, please check, thank you.
2019-1-12
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