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Warranty - Mavic Pro
70 3 1-12 03:13
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Gabriel025
lvl.1
Croatia
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Hello,

I'm interested about warranty policy... I saw on the DJI web that warranty depends on region where the equipment is bought.
I'm planning to buy drone in Europe, Austria and I'm resident of Croatia. Croatian laws regarding the DJI warranty is 2 years on the drone and 1 year for battery. If something goes wrong with equpment, which center should I conntact? And what warranty periods do I have - Croatian or Austrian?

Kindest regards,

Thank you.
1-12 03:13
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DJI Stephen
Administrator
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Hello and good day Gabriel025. Thank you for choosing DJI. I will be posting a link where you can find the DJI After-Sales Service Policies and warranties ( https://www.dji.com/service/policy?site=brandsite&from=footer ). If in case you are having issues with your DJI Drone. All you need to do is to contact DJI Support at https://www.dji.com/support for us to help you further. Thank you for your support.
1-12 08:55
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skyhighmedia
Second Officer
Flight distance : 222139
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Norway
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If you purchase a product from Austria then warranty will apply in Austria. Most EU countries have 2 years warranty. But then you need to go directly to the store you purchased it from. If you want to claim warranty with DJI you only have one year warranty on main products. Correct me if I'm wrong.
1-12 08:58
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nixuspix
Captain
Flight distance : 654567
Latvia
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DJI can't sell in EU without following its Generic Rules, protecting buyers - so 24 months warranty should be provided for EU. A
1-12 09:01
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