CanonMax
Second Officer
Flight distance : 8953215 ft
Netherlands
Offline
|
DJI Stephen Posted at 1-13 13:23
Hello and good day Hummingbird.UAV. I am sorry to know that you are having this issue regarding the syncing your Flight Log. I will forward this thread to our DJI R&D Team for help. Thank you for your patience and support.
Dear Mr. DJI Stephen....
I am sorry to say that this happens regularly... it must be a problem with servers or something like that.
I tested it a week ago... removed the DJI GO (I use both apps GO and GO 4) from my iPhone... re-installed it and then I lost SEVERAL flights. I still have all flight-records on both my iPads but at the end, when I sync flights, I get the message that sync failed and that I should retry.
My upload and download through my WiFi is very STABLE and QUICK and I do not have problems with other sync processes from others...
I would very much like to ask you to take care of this problem. I already mentioned this in another thread... got some answers... but... it did not help. MAybe 2019 will be a good year to take care of products and customers...
|
Thank you... Happy New Year (for you) soon!!
(Canon)Max |
|