master chief
Second Officer
Flight distance : 116634 ft
United States
Offline
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Hello everybody, I want to relate how helpful DJI Support has been in my first (hopefully last) interaction with them. I broke my gimbal lock even though I tried to be extremely careful since I had read about it's tendency to break. My P4A is only a month old. I notified DJI Support and after sending a picture, I received an email stating that the case was in progress. I received a new gimbal lock today. Great Support. Now, does anyone have advice about preventing the gimbal from breaking. I have been as gentle as reasonably possible and still broke the gimbal. I appreciate any help. Again, thanks DJI Support for the great support.
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