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New CrystalSky Updates?
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fans8e0c8b59
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Hi all,

Does anyone know if DJI is still supporting the CrystalSky monitors?

I have the  HB 7.85" monitor and I noticed that the latest version of Go 4 is 4.3.4 on it where as the iPhone and the new DJI Smart Controllers are 4.3.10.
I'm waiting for a updated release where it actually shows the location name as opposed to  just "Map Loading" in flight records...  and perhaps add "Waypoints"...

Perhaps anyone knows if there's a way to install the DJI smart controller version onto CrystalSky since those controllers are basically a crystal sky monitor in a controller???

It seems like updates for crystal sky are rare and far between.

1-14 23:30
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bjr981s
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Yes,

Mine are the same.

The new Smart Controller is Android 7.1.2 The CrystalSky is Android 5.1.1

The CrystalSkys need a Major Firmware update.

And the DJI GO 4 apps need to be regularly updated.

I suspect but hope not that this version will shortly go end of life.

Cheers Brian


1-15 02:56
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Sky Donkey
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DJI really need to pull their fingers out and reward the customers who supported them by purchasing the flagship monitor the Crystalsky.

Crystalsky should be first in software upgrades not months behind everyone else. There hasn't been a firmware update since last May.

DJI have taken a dump on Crystalsky owners from a high.   The unit feels unloved and unsupported and always last in line for any software updates.    Old Clunky and left out to ROT.

Ive certainly learnt my lesson buying from DJI.

Buying experience Crystalsky... Poor and a bad mistake...
1-15 16:14
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fans41f3800c
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And DJI says once again.
1-15 16:38
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mAIRs
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Come on DJI, good screen, expensive monitors and customer support and loyalty deserve support and loyalty from DJI...
Bring CrustalSky up to date... android to version 7.1.2 and DJI Go 4 to 4.3.10...
1-15 17:43
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djiuser_39z4EvDDWWSV
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mAIRs Posted at 1-15 17:43
Come on DJI, good screen, expensive monitors and customer support and loyalty deserve support and loyalty from DJI...
Bring CrustalSky up to date... android to version 7.1.2 and DJI Go 4 to 4.3.10...

Buying experience Crystalsky... Poor and a bad mistake...
DJi please upgrade CS firmware and APP to newer version
1-16 22:07
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Bobcat90
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Please, an update, DJI
1-16 22:59
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Wilfried Küter
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Dear DJI people, I recently decided on a Crystalsky. That was a good decision despite the high purchase price. But at the moment I am feeling the second row. Why is there no decent update to a new Android version? It can not be that hard, right? Greeting Wilfried
1-17 03:42
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Sweflyer
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I'm very happy with mine. After a year it was replaced with a new fresh unit. Been flying in the cold for a week and the monitor is bright and sharp. Probably the best single piece of hardware I ever bought from DJI. As for updates, who cares? They even added in monitor LUT as per my request.  Happy as ever.
1-17 04:48
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mAIRs
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Sweflyer Posted at 1-17 04:48
I'm very happy with mine. After a year it was replaced with a new fresh unit. Been flying in the cold for a week and the monitor is bright and sharp. Probably the best single piece of hardware I ever bought from DJI. As for updates, who cares? They even added in monitor LUT as per my request.  Happy as ever.

A lot of people care about updating our CS to the latest version.
Who wouldn't want all of the PROMISED (by DJI) features of the drone, bugs fixed and have it running as smooth as on the iPhone.
iPhone version is 4.3.10 where as CS is 4.3.4.... the locations in flight records are only written as "Map loading", not as smooth as the iPhone version, no waypoints, total hours added are not accurate and the last update turned off the fan from kicking on when the monitor heats up...  Honestly the only benefit of CS over the iPhone is the bright screen during bright day light.
Where are you on this DJI???
1-17 16:48
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Rob W
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DJI, please update CrystalSky firmware, as well as all DJI apps on the CrystalSky.
1-18 05:50
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Sky Donkey
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This thread really just about sums up how much love DJI have for the Crystalsky ..not even the auto answer thread Bots DJI Admins have bothered responding   
1-18 11:20
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mAIRs
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Sky Donkey Posted at 1-18 11:20
This thread really just about sums up how much love DJI have for the Crystalsky ..not even the auto answer thread Bots DJI Admins have bothered responding

Yup very DISAPPOINTING DJI!!!... when it's time to get a new drone, I'm steering away from DJI... by than there will be drones from USA, Europe and Japan that will at least match DJI drones but have actual support for their products...
1-18 17:02
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lali
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dji  Doing things is not kind

1.PHANTOM 4 PRO V2.0 and mavic 2 Time to market is almost the same  former Some features are not

2. CrystalSkys Can't support google play  Version is not updated   The CrystalSkys need a Major Firmware update.  And the DJI GO 4 apps need to be regularly updated.

3. RONIN-S firmware Delayed Update (Bounce ticket serious)

Yup very DISAPPOINTING DJI!
1-19 01:39
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nixuspix
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Is there something in dji soft for CS, that prevents you from using it with your AC? If not, then the problem is not so sharp.
Some people still flying using dji go4 app of versions 4.2.15
1-19 06:54
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Sweflyer
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mAIRs Posted at 1-18 17:02
Yup very DISAPPOINTING DJI!!!... when it's time to get a new drone, I'm steering away from DJI... by than there will be drones from USA, Europe and Japan that will at least match DJI drones but have actual support for their products...

tell me please, WHAT alternative is there to DJI? They have 85 % of the prosumer market.
1-19 14:48
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JBSonic
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a new Firmware update for Crystal Sky would be good
1-19 15:17
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mAIRs
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nixuspix Posted at 1-19 06:54
Is there something in dji soft for CS, that prevents you from using it with your AC? If not, then the problem is not so sharp.
Some people still flying using dji go4 app of versions 4.2.15

Thats "some" people... most want upto date bug free stable software with advertised features... I don't think it's too much too ask... any way, lesson learned... don't trust "working on no plans available soon thanks for your patience" DJI...
1-19 17:52
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mAIRs
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Sweflyer Posted at 1-19 14:48
tell me please, WHAT alternative is there to DJI? They have 85 % of the prosumer market.

Right now not many, but there are other companies starting to come out with great drones and since I only bought my M2Z only a few months ago, by the time I'll be upgrading hopefully there will be great progress in the competition.
The hardware is awesome and works great with the iPhone... but not during sunny days outside when I can't see the image on the screen hence the CS purchase... basically I'm not ever going to buy DJI again unless they pull their finger out and start supporting their products and customers... makes me angry to have spend $1100 on a piece of hardware 2 months ago which is  rumored to be EOL!!! If I knew of this kind of treatment by DJI I wouldn't have purchased it... heck if I knew of this lack of support I probably wouldn't even own the M2Z.
1-19 18:00
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Sweflyer
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mAIRs Posted at 1-19 18:00
Right now not many, but there are other companies starting to come out with great drones and since I only bought my M2Z only a few months ago, by the time I'll be upgrading hopefully there will be great progress in the competition.
The hardware is awesome and works great with the iPhone... but not during sunny days outside when I can't see the image on the screen hence the CS purchase... basically I'm not ever going to buy DJI again unless they pull their finger out and start supporting their products and customers... makes me angry to have spend $1100 on a piece of hardware 2 months ago which is  rumored to be EOL!!! If I knew of this kind of treatment by DJI I wouldn't have purchased it... heck if I knew of this lack of support I probably wouldn't even own the M2Z.

I don't care about money just give me an alternative. No there isn't any.
1-20 00:06
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mAIRs
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Sweflyer Posted at 1-20 00:06
I don't care about money just give me an alternative. No there isn't any.

There aren't any yet.... I guess the fact that they basically have the monopoly on the UAV market is the reason why DJI treats their customers like expandable garbage...
Look, even here none of the admins is bothered to as much as to give their generic "no updates available now, but soon, check the web site for updates thanks for your patience" response...

I give up, I'll use what I have until it dies, crashes or becomes old and/or sell it as a kit... but as far as spending any more money with DJI in the future, that's a NO. Time to write my review and article...
1-20 01:08
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Sweflyer
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mAIRs Posted at 1-20 01:08
There aren't any yet.... I guess the fact that they basically have the monopoly on the UAV market is the reason why DJI treats their customers like expandable garbage...
Look, even here none of the admins is bothered to as much as to give their generic "no updates available now, but soon, check the web site for updates thanks for your patience" response...

thanks for the info. nice to know your future plans. not
1-20 11:12
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mAIRs
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Sweflyer Posted at 1-20 11:12
thanks for the info. nice to know your future plans. not

Than don't read them and go fly your Drone.
1-20 22:11
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Eduardo0
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Sweflyer Posted at 1-17 04:48
I'm very happy with mine. After a year it was replaced with a new fresh unit. Been flying in the cold for a week and the monitor is bright and sharp. Probably the best single piece of hardware I ever bought from DJI. As for updates, who cares? They even added in monitor LUT as per my request.  Happy as ever.

+ 1
Wonderfully happy with mine.
Nevertheless, improvements by updates will be more than welcome.
1-21 04:02
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rmaxwell.dccnet
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"Follow the money"...DJI has a group of developers...they can develop new products and sell them at a high profit...OR...they can put them to work on support and write updates...They have your money from your purchase...GOOD LUCK...NO concern for existing customers!!!
1-21 11:33
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mAIRs
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Eduardo0 Posted at 1-21 04:02
+ 1
Wonderfully happy with mine.
Nevertheless, improvements by updates will be more than welcome.

That's what I'm getting at, great hardware which needs software worked on to function at its full potential.
1-21 19:20
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JBSonic
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Any news on a Crystal Sky update would be great.... Any idea if there is a planned  update soon?
1-22 05:21
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Sweflyer
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mAIRs Posted at 1-20 22:11
Than don't read them and go fly your Drone.

No its in the middle of the night. Going to bed. Cheers
1-22 13:51
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mAIRs
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Sweflyer Posted at 1-22 13:51
No its in the middle of the night. Going to bed. Cheers

thanks for the info. nice to know what you're doing. not
1-22 18:05
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mAIRs
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JBSonic Posted at 1-22 05:21
Any news on a Crystal Sky update would be great.... Any idea if there is a planned  update soon?

If there is one in the works, I wouldn't be expecting it "soon"...
1-22 18:06
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Wilfried Küter
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It is a pity that DJI does not comment on this topic at all. I feel quite abandoned on a high level with my Crystalsky, who already works decently. greetings from Hamburg
1-23 01:22
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mAIRs
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Wilfried Küter Posted at 1-23 01:22
It is a pity that DJI does not comment on this topic at all. I feel quite abandoned on a high level with my Crystalsky, who already works decently. greetings from Hamburg

They're trying to push that new controller so they're going to put all of their attention to promoting that temporary "fad"...
The CrystalSky is still being sold so surely updates and fixes have to be released for it... but not before the smart controlled fad is over due to novelty wearing out or lack of sales in high numbers due to the uncertainty of its future drone compatibility, price or combo of both.
Maybe either DJI releases a update that unlocks the CS for generic android installs or someone comes up with a crack to root the CS and we just use the android APKs on it... definitely people working on it.
1-23 01:48
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Sweflyer
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mAIRs Posted at 1-22 18:05
thanks for the info. nice to know what you're doing. not

Can I add you as a friend? You seem so cool
1-23 03:37
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Sweflyer
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mAIRs Posted at 1-23 01:48
They're trying to push that new controller so they're going to put all of their attention to promoting that temporary "fad"...
The CrystalSky is still being sold so surely updates and fixes have to be released for it... but not before the smart controlled fad is over due to novelty wearing out or lack of sales in high numbers due to the uncertainty of its future drone compatibility, price or combo of both.
Maybe either DJI releases a update that unlocks the CS for generic android installs or someone comes up with a crack to root the CS and we just use the android APKs on it... definitely people working on it.

Its possible to root the CrystalSky if you care to search the web. Would take a medium technically skilled person half a day or so and of course voids any warranty on the unit. Good luck with your endeavors.
1-23 03:45
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mAIRs
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Sweflyer Posted at 1-23 03:37
Can I add you as a friend? You seem so cool

wrong kind of forum...
1-23 05:49
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Sweflyer
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mAIRs Posted at 1-23 05:49
wrong kind of forum...

1-23 06:49
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mAIRs
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Sweflyer Posted at 1-23 06:49
[view_image]

Obviously you didn't get the joke...
1-23 07:09
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Sweflyer
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mAIRs Posted at 1-23 07:09
Obviously you didn't get the joke...

Well lvl.2 good luck with everything now.
Say hi to grumpy cat from me.
1-23 09:07
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mAIRs
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Sweflyer Posted at 1-23 09:07
Well lvl.2 good luck with everything now.
Say hi to grumpy cat from me. [view_image]

Grumpy cat?? if you're going to play into some "hip with the times" BS, at least post a meme thats more recent.... "Captain"
1-24 04:46
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mAIRs
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Sweflyer Posted at 1-23 03:45
Its possible to root the CrystalSky if you care to search the web. Would take a medium technically skilled person half a day or so and of course voids any warranty on the unit. Good luck with your endeavors.

Dude, you're one to talk... you can't even do a simple factory reset without bricking you CS... BTW, I did do a factory reset and it was and IS still working!
1-24 04:51
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