Dji phantom 3 pro gimbal problem
1734 5 2019-1-16
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djiuser_Ux7zm7e2dt9W
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Norway
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I have a dji phantom 3 pro, which was crashed. The gimbal and camera does not work. I get a gimbal gyroscope error and malfunction hardware. When i adjust the speed of gimbal, the gimbal motors makes noise. The fan on gimbal not working. The light on gimbal not working. I have tried to change flex but still same situation. Can help me out. Can it be gimbal motherboards fault and do someone know what is in gimbal motherboard that cuase the issue.
2019-1-16
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DJI Gamora
Administrator

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Hi there, thank you for reaching out and we're sorry to hear about the trouble, with regards to that It would be better to send it into the facility for further checking and to find out as well what they'll need to repair/replace. You may just contact one of our support channels by simply going to this link https://www.dji.com/support for them to guide on what you'll need to do or how to send it into the facility.
2019-1-16
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Like advised, probably needs to go to repair.
2019-1-16
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djiuser_Ux7zm7e2dt9W
lvl.2

Norway
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How much will it cost to change gimbal + work.
2019-1-17
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djiuser_Ux7zm7e2dt9W
lvl.2

Norway
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DJI Gamora Posted at 1-16 10:19
Hi there, thank you for reaching out and we're sorry to hear about the trouble, with regards to that It would be better to send it into the facility for further checking and to find out as well what they'll need to repair/replace. You may just contact one of our support channels by simply going to this link https://www.dji.com/support for them to guide on what you'll need to do or how to send it into the facility.

How much will it cost to change gimbal + work.
2019-1-17
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DJI Gamora
Administrator

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djiuser_Ux7zm7e2dt9W Posted at 1-17 06:11
How much will it cost to change gimbal + work.

Ok, for the repair cost or pricing for you to have an idea you may check it here https://repair.dji.com/repair/price-inquiry however, we can't tell yet which part needed to be repair/replace once you send it in to the facility they will conduct a damage assessment for them to find out which parts need to be repaired/replace after that you will receive a quotation.
2019-1-17
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