Dear DJI,
What do I hav to do to get some help ?
I got a rpely to the email I sent support then nothing...
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[img=0,22]https://ci3.googleusercontent.com/proxy/2iMCJUW-ETG1hMQRVhoEwv9FUElYMPHD39I2UVxANXuQulKn6tk88aPgaYGU4V1iIwkdbK2hoq3-wRv7nZjzk3H1uVWOJlwz0T8Pc1uN3w=s0-d-e1-ft# [/img] | Rica (DJI Support) Jan 15, 09:01 CST Hi Shaughan,
Thank you for contacting DJI Customer Support. I hope that this email finds you well.
We are sorry that you are having issues with your remote controller. Let me help you through.
I perfectly understand that the remote controller will not charge and that you have just received it from repair. For us to verify and submit a repair case, kindly provide us with your previous case number for the repair of your remote controller.
We look forward to hearing from you soon. Should you need further assistance, please feel free to reach out.
Thank you for choosing DJI and have a great day.
Warmest regards,
Rica
DJI Customer Support
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This is th eonly number I could find :
I have the following number that was attached to the remote from its return : MT6141812044539/1
How do I log a job, I am in Thailand.
Thanks,
Shaughan
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