M Stuart K
lvl.4
Flight distance : 1267717 ft
United States
Offline
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DJI Natalia Posted at 1-18 17:33
Hi, we're sorry for the trouble caused. Regarding your concern, If the gimbal moves upward and downward once and becomes powerless during the self-check, the gimbal's advance calibration data is erased, and there may be an error with the software. We recommend you send it in for repair. You can contact our support for further help at http://www.dji.com/support. Thank you.
Thanks; but that has (powerless) not taken place. If you say it might be a software issue then what reinstalls or troubleshooting steps do you recommend that I might be able to conduct myself? |
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